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Retrieval requests for Records Management items must be submitted by 2:00 pm on Wednesday, December 20, 2023, for guaranteed delivery by Thursday, December 21, 2023. All other requests and those submitted after this time will be delivered starting on January 2, 2024 as normal deliveries resume.
LTS Support
Emergency technical support will be "on call" in the event of any major systems failure. In the event of a Library Systems emergency, call the HUIT Operations Desk at (617) 495-7777. Please specify that you are calling about a library system.
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LTS Office Hours and Services
TIf The Library Technology Services will be closed starting at 12:00 pm on Friday, December 20, 2024 through Wednesday, January 1, 2025. Regular office hours will resume on Thursday, January 2, 2025. Voicemail and support tickets will be collected on business days throughout break. Any urgent messages will receive a response within 24 hours of review.
If you have any questions concerning this schedule, please contact us via the LTS Support Center.
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