Page Comparison

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FUWG documentation: Need to work with ASWG

Requests

Review of Title-Level Requests

Needs documentation

Requests from PRIMO to ALMA

Needs documentation

Create a Request for a Patron

1. Search for item in the search bar.
2. Select "Request".  Depending on how you customized your results page this could be a button or in the "..." list of options.
3. Note: all requests in Alma are title level/specific (in Aleph, previously all requests were item level/specific)
4. Select the request type "Patron physical item request"
5. Select "Requester".  You can scan their ID into this field.  If you don't have their ID you can search for them by name (if you have permissions to search for patrons by name).
6. Add any special instructions or comments about the request in the "Notes" field
7. Select the pick-up location
8. Note: required fields needed to process the request have a red asterisk next to them.
9. Complete the additional request attributes as needed. These are optional.
10. Click submit to place the request.
11. Note:  You will see a box at the top of the page confirming the request was successfully submitted.  You will also see the request ID.  If you will need to refer to this request at a later date, I would suggest copying this down.  If you don't you can find the request in other ways as well (such as by the book title, under "monitor requests & item processes" or by looking up the patron that made the request.)

Also see Ex Libris – Creating a Request