This page is not intended to serve as a policy, training or instruction document. It has contains links to workflow resources for Rush Orders that have been created in ITS at 625 since Alma went live in July 2018 in ITS at 625. Some have been finalized and others are in draft form. This is not intended to serve as a policy, training, or instruction document.
Please contact the wiki page creator/contributors with any questions. Please also add to this page for any workflows not represented.
General
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Request Information
Ordering & Receiving
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Patron Requests
- Placing a patron request order
- Adding a patron physical item hold request
- Receiving a patron request order
- Copy cataloging & routing (this isn’t specific to patron request materials, but covers the basic steps):
Sending
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Materials Out “Cat Review”
(in Note: In the event the patron needs an item quickly and cataloging it would delay access, we let the patron use the item first and then catalog it after patron use).
Interested
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User Option
For cases when the patron only wants to be notified of when something arrives or is activated, like an e-book or e-resource – they do not need to physically borrow the item from the library).
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Notification of
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Pending Requests
- Finding out about requests on materials scanned in to work orders
- Finding out about requests on materials that are Not in Place and not in a work order (may be on order, in process from before migration, or other)
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