Page Comparison

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Please contact the wiki page creator/contributors with any questions.  Please also add to this page for any workflows not represented.

General Request Information

• Reference info on title versus item level requests

Ordering & Receiving Patron Requests

• Placing a patron request order
• Adding a patron physical item hold request
• Receiving a patron request order
• Copy cataloging & routing (this isn’t specific to patron request materials, but covers the basic steps): 

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Note: In the event the patron needs an item quickly and cataloging it would delay access, we let the patron use the item first and then catalog it after patron use.

• Cat Review processing instructions

Interested User Option

For cases when the patron only wants to be notified of when something arrives or is activated, like an e-book or e-resource – they do not need to physically borrow the item from the library.

• Documentation on using the interested user feature as part of the e-book workflow

Notification of Pending Requests

• Finding out about requests on materials scanned in to work orders
• Finding out about requests on materials that are Not in Place and not in a work order (may be on order, in process from before migration, or other)

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