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Attach the HAR file with your report. If there are any problems submitting the file through the ticket, you can send it via secure Accellion Kiteworks attachment to to Emily Kelly and Maureen Elizabeth Driscoll afterward (emily_kelly@harvard.edu) and Maureen Driscoll (maureen_driscoll@harvard.edu) afterward – please include the Footprints ticket number for reference.
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- Open the Help menu ("?" in the top banner)
- Select "Generate Performance Tracking File"
- The browser will download a file with a name like "E06-0306201757-YYPBS-GENERAL.dat" to your computer.
- Attach this file with your report. If there are any problems submitting the file through the ticket, you can send it via secure Accellion Kiteworks attachment to Emily Kelly and Maureen Elizabeth Driscoll afterward to Emily Kelly (emily_kelly@harvard.edu) and Maureen Driscoll (maureen_driscoll@harvard.edu) afterward – please include the Footprints ticket number for reference.