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  • Notifications for Patron Requests: If there is a patron request for the title, add them to the Interested Users tab.
    1. Search Order Lines for the title of the book
    2. Click Edit
    3. Click the Add Interested User Tab
    4. Enter the patron info
    5. Check off "Notify user upon receiving/activation"Click "Add and close"
  • Notes: if useful, you can record order-specific information (like the Request Tracker ticket number) on the Notes tab by clicking "Add Notes".
    • The Technical Specifications given to GOBI will include feeding the number of simultaneous users for an ebook into the portfolio note, so adding this information as a note either in the PO Line or in the portfolio should not be necessary.
Note

7-10 days following the order load in Alma, a second load occurs.

  1. The brief bib record is overwritten with a full record
  2. A link is added to the portfolio
  3. The portfolio is activated and published to Hollis

There is no need to monitor the NOA notifications or to go into the e-activation task list to make the title available. Instruction 4 below provides how this may be done, if it is needed in a case by case basis.

3. Paying the invoice

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  • Submitting the invoice for approval will lead to the PO Lines closing
  • Testing has shown that if the PO Lines are closed before the full bib comes in from GOBI, that the auto-activation process used in Alma will not work – the bib will stay suppressed, and the portfolio will remain inactive
  • For that reason, submitting the invoice for Approval must wait until at least one title per invoice has been confirmed as active in Hollis – Hollis – this process takes an average of five days from the time the invoice appears in Alma.

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4. If needed, providing the link to a patron or Access Services before the title appears in Hollis

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7-10 days following the order load in Alma, a second load occurs.

  1. The brief bib record is overwritten with a full record
  2. A link is added to the portfolio
  3. The portfolio is activated and published to Hollis

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  • If a title is a rush order, and needs to be made available before the full record has loaded, once the GOBI NOA email message has arrived, and access has been confirmed:
    1. Locate the URL from the NOA email message
    2. Prepend the proxy prefix to the front of the URL to ensure it works from off campus – 
      http://www.ezp-prod1.hul.harvard.edu/login?url=
    3. That would make the URL above look like this: http://www.ezp-prod1.hul.harvard.edu/login?url=https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=1149011
    4. Paste this URL into a web browser, and confirm access by trying to open a chapter.
    5. Send this URL to the interested faculty member/reserves/requestor. Some canned text that can go with this message:
      Dear (NAME),
      Harvard Library has ordered the ebook title that you have requested, (TITLE). Online access to this title has been confirmed.  A record for this title will appear in Hollis within the next week.  Until it appears, the book may be accessed directly on the publisher's site at:
      (URL).
      Please report any difficulties you encounter with this title, by submitting a problem report at http://library.harvard.edu/report-problem
      Sincerely,
      Harvard Library Acquisitions
  • NB: Because the dataloads will take a week for firm orders to appear in Hollis, selectors who would like to track the progress of their orders should be instructed to monitor them in Alma. This page on preorder searching provides several strategies for how this can be done.

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