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Problem and Value Statements

Problem Statement

Since its founding, Harvard Library has been a guardian of the University’s memory and a gateway to the world's knowledge. We currently host an array of discovery systems that use different design approaches, organizational priorities, and technology standards. Scholars and the public expect to be able to find trustworthy information and discover resources easily regardless of the system that is managing and providing access to it.

Solution Business Value

By enabling rich cross-collection search, this project will offer end users intuitive, contextual discovery of special collections, archives and digital collections, through a mix of conversational interfaces, browsing that emphasizes the visual nature of materials when appropriate, and recommendations for similar or related resources, all informed by ongoing user research.

Alignment with Harvard Library Multi-Year Goals and Objectives

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(Who is sponsoring the work? Who is funding the work? Who will accept the work? What organizations, departments, or people will benefit from this work? Link to related governance structure wiki page(s) where relevant.)

Stakeholder

Title

Participation

Service Owner (HL)Portfolio Owner (LTS)

Executive Stakeholders

Title

Martha WhiteheadVP for Harvard Library and University Librarian
Stu SnydmanAUL; Managing Director for Library Technology Services
OpenAUL for Discovery and Access
Tom HyryAUL for Archives and Special Collections

Library Stakeholders

Title









Technical Project Team

(Roles include: Product Owner, Project Manager, Scrum Master, Business Analyst, Quality Assurance Analyst, Architect, Software Engineer, Systems Engineer, UI Designer, Metadata Analyst, Subject Matter Expert, Release Coordinator)

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