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LTS staff will also be responsible for resetting passwords for staff who have forgotten their staff client passwords and will be responsible for making any changes to client account permissions. Instructions for requesting these changes can also be found on the wiki. Turnaround time for password resets will be up to 1 business day and turnaround time for new accounts will be up to 5 business days.
After requesting a new Aeon account, immediately initiate permissions so that the staff member may map their T: drive (see below).
Staff requests in Aeon
Staff placing requests for personal research should use their personal Aeon accounts.
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