...
The Keeper checks Aeon on Fridays. On other days, Houghton Library staff do so. When the Keeper is not scheduled to work on a Friday, other staff at Music or Houghton should be found to check Aeon. For those who are filling in (thank you!), here is a handy list of where to direct requests. Item is
- Request is for an item in the general collection: Materials in the general collection
...
- are not requested through Aeon. Nevertheless, patrons occasionally fill out the HOLLIS Special Request form manually for general collection items. Refer these to Access Services by transaction number; they will respond to the patron and cancel the Aeon request.
- Request is for special collections media material: Send the transaction number to the Recordings Librarian and the Curatorial Associate and route the request to Awaiting Request Processing – Reviewed.
...
- Request is for paper-based
...
- item at HD Change the site to HOU (Route → Change site).
- Request is for photoduplication (digitization) of a paper-based special collections item: Send the transaction number to Houghton Public Services staff and
...
- the Keeper of Isham, and route the request to Awaiting Request Processing – Reviewed
...
Aeon requests for materials in the general collection
...
- .
Creating a new Aeon request for the Music Library account
...