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• The VDs are to be used for the intended purposes only, i.e. class work if the VD is for a class.
• All commercial software made available on the VD should be used only for academic course work in the class for which the VD is made available. They may not be used for thesis work.
• All the VDs will be decommissioned at the end of class. Please transfer any material you want to keep out of the VD. Otherwise, it will be lost.

Connecting to your virtual desktop 

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Please note that workspaces auto-stop after 1 hour being disconnected. This means when you re-connect to your workspace, you will see that it is resuming, and you will have to wait a minute or less for the workspace to resume. You will automatically be connected to your workspace when it is ready.

Fig. 3: Workspace resuming message after successful logon

Once connected to your workspace, use it as you would any other computer. Solidworks and Comsol shortcuts are in the desktop and also in the start menu.  No setup is required.  

When you log back in, your storage and applications are the same as when you left.

Notes:

File Transfers:

Use your You cannot transfer files from the VD to your local machine directly. You can transfer files as attachments to your email. You can also use Google Drive/OneDrive from your Harvard account, as it is the simplest way for you to utilize file transfers (depending on which platform your Harvard email is on. Finally, you can use Dropbox if you have an account with Dropbox (free accounts are easy to create).

VPN:

You do NOT have to be on VPN to access any license servers for Solidworks/Comsol. We built the VDI infrastructure to already have access to the license servers. Use your workspace as you would any lab machine.

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A. Problem: You did not receive an invitation email from Amazon

     Solution: It may be in your spam folder. If you are using, for example gmail (including g.harvard.edu), check your spam folder. Once you locate the email in your spam folder,
                    then click the 'NT SPAM' button on top of the email. This  sends the email to your inbox and activates any links.

 B. Problem: Invitation link does not work

     Solution:  The link expires when you clicked on it earlier and set up your password.  If you have done that and remember your password, you should be

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                    - enter the password (if you do not remember the password, see below)

C. Problem: I don't remember my password

     Solution: You should have the client downloaded and installed. If not, see Problem B above. Once you have the client installed:

      - click 'forgot my password' on the workspaces client 

Please send an email to help@seas.harvard.edu for any issues you experience with Workspaces. Use "SEAS VDI difficulties" in your subject line. Please do not send COMSOL and SOLIDWORKS related questions to this address.