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Table of Contents

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4. Please make sure to check your spam folders in case Amazon AWS informs you that a mail has been sent and you did not receive it.

For any password difficulties, you should be able to click on "Forgot Password?" that appears on the login page and follow the instructions.

File Transfers

You cannot transfer files from the VD to your local machine directly. You can transfer files as attachments to your email. You can also use Google Drive/OneDrive/Dropbox. You should be able to install Dropbox client or work via a browser. Please try to transfer files as soon as you can. If the machine is decommissioned or has to be recommissioned for a user due to technical difficulties, all the files on the machine may be lost.

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A. Problem: You did not receive an invitation email from Amazon

     Solution: It may be in your spam folder. If you are using, for example gmail (including g.harvard.edu), check your spam folder. Once you locate the email in your spam folder,
                    then click the 'NT SPAM' button on top of the email. This  sends the email to your inbox and activates any links.

 B. Problem: Invitation link does not work

     Solution:  The link expires when you clicked on it earlier and set up your password.  If you have done that and remember your password, you should be

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                    - enter the password (if you do not remember the password, see below)

C. Problem: I don't remember my password

     Solution: You should have the client downloaded and installed. If not, see Problem B above. Once you have the client installed:

      - click 'forgot my password' on the workspaces client 

     -  enter your user name and captcha, and you will receive an email with a 'reset password' link (see below if you did not get email).
     - once you get the email from Amazon, you should be able to reset password by clicking on the reset password link.     
     
      Note: If you did not get the email:
      - the email may be in your SPAM folder.  Gmail makes it go to spam.
     - if in spam folder, click on the email and click the 'not spam' button on top of the email
     - now the email will be in your inbox, and the link will now be active.
     - after clicking on the reset password link, you will be able to change your password.

Abaqus Instructions for ES 128

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see "Abaqus 6.12-1" folder. You will find the usual CAE and VIEWER programs (screen shot vd-abaqus-01).


If you  already have the input (.inp) files, you can run them by opening a command window. To do so,

      --- go to the folder where you have the input files
      --- while pressing the shift key with left hand, press the right mouse button. 
      --- select "Open command window here" (screen shot vd-abaqus-02). 

You can run abaqus with the usual commands "abaqus job=..... input=..."

 

Help on VDI

Please send an email to help@seas.harvard.edu for any issues you experience with Workspaces. Use "SEAS VDI difficulties" in your subject line. Please do not send COMSOL and SOLIDWORKS related questions to this address.