Table of Contents
...
1. Login to your class Canvas site.
2. Look for a VDI button (VDI_AWS or VDI_AWS-Workspace or SEAS_VDI) on the canvas landing page for your class and click on it.
3. Follow the instructions on the new page that opens.
...
A. Problem: You did not receive an invitation email from Amazon
Solution: It may be in your spam folder. If you are using, for example gmail (including g.harvard.edu), check your spam folder. Once you locate the email in your spam folder, click the 'NOT SPAM' button on top of the email. This sends the email to your inbox and activates any links.
B. Problem: Invitation link does not work
Solution: The link expires when you clicked on it earlier and set up your password. If you have done that and remember your password, you should be
...
- enter the password (if you do not remember the password, see below)
C. Problem: I don't remember my password
Solution: You should have the client downloaded and installed. If not, see Problem B above. Once you have the client installed:
- click 'forgot my password' on the workspaces client
Other than email related difficulties already discussed, you should generally not have much difficulty with the VDI. If you encounter difficulties with VDI, you should contact your TFs or instructor first. If the TFs or instructors cannot resolve it, they (not individual students) need to contact ithelp@harvard.edu. Use "SEAS VDI difficulties" in your subject line. Please do not send software specific questions (COMSOL, SOLIDWORKS, ABAQUS, etc.) to this address.