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Missing recipients

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when a mailing is sent to an SPH managed contact group

There's a known issue in Emma that causes recipients of a mailing that came from one of our "HSPH Daily Autosync" groups to not receive the mailing. In order for the bug to occur, the following conditions need to be true. 

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  • The mailing is being sent to a segment or group that includes one of the "HSPH Daily Autosync" groups
  • The mailing was scheduled to send sometime in the future (as opposed to being created and sent immediately)

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