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Intranet users can be assigned one of three roles that dictate what they can and can't do on that Intranet site.
| Capability | Intranet Site Viewer | Intranet Site Editor | Intranet Site Owner |
|---|---|---|---|
| View site content | ✅ | ✅ | ✅ |
| Create and delete content | ❌ | ✅ | ✅ |
| Create and manage Gravity Forms | ❌ | ✅ | ✅ |
| Edit and upload media | ❌ | ✅ | ✅ |
| Create users with the "Viewer" role | ❌ | ✅ | ✅ |
| Create users with the "Editor" role | ❌ | ❌ | ✅ |
| View admin settings | ❌ | ❌ | ✅ |
| Update admin settings | ❌ | ❌ | ❌ |
Requesting User Access
As seen above, Site Owners can add/remove Site Editors, and Site Editors can add/remove Site Viewers. The only user access request that requires a ticket is when a Site Owner needs to be added or removed.
To request a change in site ownership, please submit a ServiceNow ticket to the Application Development team by sending an email to webteam@hsph.harvard.edu.
Note: requests for site ownership changes must be submitted by an existing site owner or Authorized Requestor, or be approved by one of those two via email.
Please include the following information:
Site homepage:
User's email address:
Requested change:
Example
Site homepage: https://intranet.hsph.harvard.edu/operations
User(s) email address: john.doe@hsph.harvard.edu, jane@hsph.harvard.edu
Requested change: Please remove john as a Site Owner and make Jane a Site Owner