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  1. Login to the admin page of your site
  2. Hover over the "Users" item in the left-hand menu and click the "Add New User" option
  3. Scroll down to the "Add New User" section
  4. Enter the person's Harvard email address
  5. In the "Username" field, enter the part of the person's email address that comes before the @ symbol. Example: for jdoe@hsph.harvard.edu the username would be "jdoe"
  6. Select the role you want to assign the user based on the role capability matrix above
  7. Click the "Add New User" button
    1. If you receive an error stating that the user already exists, submit the same information in the "Add Existing User" form directly above

Requesting

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a Change in Site Ownership

As seen above, Site Owners can add/remove Site Editors, and Site Editors can add/remove Site Viewers. The only user access request that requires a ticket is when a Site Owner needs to be added or removed.

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