DRAFT
Ask a Librarian
Ask a Librarian, including chat and email, will be suspended suspended from 5:00 pm on ThursdayFriday, December 2220, 20232024, through MondayWednesday, January 1, 20242025, for the holiday break. Any questions received during this period will be answered beginning TuesdayThursday, January 32, 20242025.
Get It! Services
Harvard Direct, Borrow Direct, Scan and Deliver, and Interlibrary Loan services will be suspended suspended from ThursdaySaturday, December 21, 20232024, through MondayWednesday, January 1, 20242025. Any requests made during this time will be processed beginning TuesdayThursday, January 2, 20242025, in order of receipt. For more information, contact hl_access_services@harvard.edu.
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Requests for library materials should be made by 3pm Wednesdaynoon on Thursday, December 2019, 20232024, to ensure scheduled provide the best chance for library pickup by ThursdayFriday, December 2120, 20232025. Requests Requests made after this time may not be available until January 2, 20242025. For For more informationinformation, contact hl_access_services@harvard.edu.
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Many Harvard Libraries will have limited hours during Winter Recess and January Term. For specific library details, visit Harvard's Locations and Hours page. Special Collections items housed at the Harvard Depository must be requested by WednesdayThursday, December 2019, 20232024, for use before the holiday break. Items from the Harvard Depository requested after thethe 20th may not be delivered until January 2, 20242025.
Imaging Services will be closed from December 22, 2023 through from the end of the day Friday, December 20, 2024 through January 1, 20242025. Any copy orders placed placed during this period will be addressed in early January.
Requests for In Process Materials (items that are on order or in work orders)
Patrons can place requests for unreceived/On Order materials and materials in Library Processing/Work Orders throughout the winter recess. Requests received received after 3 p.m. on Thursday, December 2119, 20232024, through Monday, January 1, 20242025, will be addressed as soon as possible starting on TuesdayThursday, January 2, 20242025.
Records Management
Retrieval requests for
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materials in offsite records storage must be submitted by 2:00 pm on
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Thursday, December
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19,
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2024, for guaranteed delivery
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on Friday, December 20, 2024. Any requests for deliveries submitted after this time will be fulfilled starting on Monday, January 6, 2025, when service for records management transactions resumes. For more information, contact archives_rms@harvard.edu.
LTS Support
Emergency technical support will be "on call" in the event of any major systems failure. In the event of a Library Systems emergency, call the HUIT Operations Desk at (617) 495-7777. Please specify that you are calling about a library system.
If non-emergency communications cannot wait until LTS reopens on Thursday, January 2, 2025, notify us via the LTS Support Center.
LTS Office Hours and Services
TIf The Library Technology Services will be closed starting at 12:00 pm on Friday, December 20, 2024 through Wednesday, January 1, 2025. Regular office hours will resume on Thursday, January 2, 2025. Support tickets will be collected on business days throughout break. Any urgent messages will receive a response within 24 hours of review.
If you have any questions concerning this schedule, please contact us via the LTS Support Center.