Email Templates

Owned by Mary Haegert
Last updated: Oct 15, 2020

Below are templates to be used when sending invoices to patrons and are categorized by type of service. These can be cut and pasted into the email and can also be modified if necessary.


Main (Studio):

Please log on to your account at https://aeon.hul.harvard.edu/, and click on "Awaiting Quotation Payment" under "View Orders" to review your invoice.

All invoices must be paid before work can begin. You have three options for payment.

* Credit Card: To pay by credit card, select orders on the “Orders Awaiting Payment” page and click the “Proceed to Confirmation” button. On the following page, check the list and click “Pay Now.”

* Check: Make payable to "Harvard Library." Include invoice (transaction) number (xxxxxx) on check. Send to: Imaging Services, Widener Library G-81, Harvard Yard, Cambridge, MA 02138

* Wire Transfer: Contact Imaging Services at imaging@fas.harvard.edu for Harvard University's bank information.

Once your payment has posted, it will take approximately 15 business days to process your order. Upon completion, Imaging Services will send you a link to download the images. Please note that Harvard Library may also incorporate these images into Harvard's online digital collections and make them available to the public at no cost. For more information on how Harvard Library supports the use and creative reuse of digitized library material, please consult the "Harvard Library Policy on Access to Digital Reproductions of Works in the Public Domain": https://osc.hul.harvard.edu/programs/open-initiatives/hl-pd/. 

If you have questions about payment or require a copy of your invoice, contact Imaging Services at imaging@fas.harvard.edu.

It is not necessary to request permission request permission to quote from or publish images of most collection material (a few exceptions are listed on our website), nor does the library charge permission or use fees. Permission may be needed from other copyright holders or executors. See our website, https://library.harvard.edu/libraries/houghton#requests for more information. The library does require researchers to cite the image as: (Call Number), Houghton Library, Harvard University.

If you have any questions about the material or need to change/update this invoice, please reply to this email and reference invoice (invoice number).


Best wishes,

Houghton Library
Harvard University
e:
t: 617.495.2440


Reference Scans (Lab):

Please log on to your account at https://aeon.hul.harvard.edu/, and click on "Awaiting Quotation Payment" under "View Orders" to review your invoice.

All invoices must be paid before work can begin. You have three options for payment.

* Credit Card: To pay by credit card, select orders on the “Orders Awaiting Payment” page and click the “Proceed to Confirmation” button. On the following page, check the list and click “Pay Now.”

* Check: Make payable to "Harvard Library." Include invoice (transaction) number (xxxxxx) on check. Send to: Imaging Services, Widener Library G-81, Harvard Yard, Cambridge, MA 02138

* Wire Transfer: Contact Imaging Services at imaging@fas.harvard.edu for Harvard University's bank information

Once your payment has posted, it will take approximately 15 business days to process your order. Upon completion, Houghton Library will send you a link to download the images. The library will also incorporate these images into Harvard's online digital collections and make them available to the public at no cost. For more information on how Harvard Library supports the use and creative reuse of digitized library material, please consult the "Harvard Library Policy on Access to Digital Reproductions of Works in the Public Domain": https://osc.hul.harvard.edu/programs/open-initiatives/hl-pd/. 

If you have questions about payment or require a copy of your invoice, contact Imaging Services at imaging@fas.harvard.edu

It is not necessary to request permission request permission to quote from or publish images of most collection material (a few exceptions are listed on our website), nor does the library charge permission or use fees. Permission may be needed from other copyright holders or executors. See our website, https://library.harvard.edu/libraries/houghton#requests for more information. The library does require researchers to cite the image as: (Call Number), Houghton Library, Harvard University.

If you have any questions about the material or need to change/update this invoice, please reply to this email and reference invoice (invoice number).


Best wishes,

Houghton Library
Harvard University
e:
t: 617.495.2440


Reference Scans/Two Week Link (Lab):

Please log on to your account at https://aeon.hul.harvard.edu/, and click on "Awaiting Quotation Payment" under "View Orders" to review your invoice.

All invoices must be paid before work can begin. You have three options for payment.

* Credit Card: To pay by credit card, select orders on the “Orders Awaiting Payment” page and click the “Proceed to Confirmation” button. On the following page, check the list and click “Pay Now.”

* Check: Make payable to "Harvard Library." Include invoice (transaction) number (xxxxxx) on check. Send to: Imaging Services, Widener Library G-81, Harvard Yard, Cambridge, MA 02138

* Wire Transfer: Contact Imaging Services at imaging@fas.harvard.edu for Harvard University's bank information

Once your payment has posted, it will take approximately 15 business days to process your order. Upon completion, Houghton Library will send you a link to download the images. Since this material is under copyright, the library will only make the link available for two weeks. If you are unable to access the link during that time, contact us at houghton_library@harvard.edu with your transaction number and we will reopen the link for you.

If you have questions about payment or require a copy of your invoice, contact Imaging Services at imaging@fas.harvard.edu.

It is not necessary to request permission request permission to quote from or publish images of most collection material (a few exceptions are listed on our website), nor does the library charge permission or use fees. Permission may be needed from other copyright holders or executors. See our website, https://library.harvard.edu/libraries/houghton#requests for more information. The library does require researchers to cite the image as: (Call Number), Houghton Library, Harvard University.

If you have any questions about the material or need to change/update this invoice, please reply to this email and reference invoice (invoice number).

 

Rush (Studio)

Please log on to your account at https://aeon.hul.harvard.edu/, and click on "Awaiting Quotation Payment" under "View Orders" to review your invoice.

The studio has approved your request for [5-day] [48-hour] [24-hour] rush and a surcharge has been applied. The rush begins when the order is delivered to the photography studio, typically one day after payment is made. All invoices must be paid before work can begin. You have three options for payment.

* Credit Card: To pay by credit card, select orders on the “Orders Awaiting Payment” page and click the “Proceed to Confirmation” button. On the following page, check the list and click “Pay Now.”

* Check: Make payable to "Harvard Library." Include invoice (transaction) number (xxxxxx) on check. Send to: Imaging Services, Widener Library G-81, Harvard Yard, Cambridge, MA 02138

* Wire Transfer: Contact Imaging Services at imaging@fas.harvard.edu for Harvard University's bank information

Upon completion, Imaging Services will send you a link to download the images. Please note that Harvard Library may also incorporate these images into Harvard's online digital collections and make them available to the public at no cost. For more information on how Harvard Library supports the use and creative reuse of digitized library material, please consult the "Harvard Library Policy on Access to Digital Reproductions of Works in the Public Domain": https://osc.hul.harvard.edu/programs/open-initiatives/hl-pd/. 

If you have questions about payment or require a copy of your invoice, contact Imaging Services by phone or email.

It is not necessary to request permission request permission to quote from or publish images of most collection material (a few exceptions are listed on our website), nor does the library charge permission or use fees. Permission may be needed from other copyright holders or executors. See our website, https://library.harvard.edu/libraries/houghton#requests for more information. The library does require researchers to cite the image as: (Call Number), Houghton Library, Harvard University.

If you have any questions about the material or need to change/update this invoice, please reply to this email and reference invoice (invoice number).

Best wishes,

Houghton Library
Harvard University
e:
t: 617.495.2440


Split Order
Please log on to your account at https://aeon.hul.harvard.edu/, and click on "Awaiting Quotation Payment" under "View Orders" to review your invoice.

* Credit Card: To pay by credit card, select orders on the “Orders Awaiting Payment” page and click the “Proceed to Confirmation” button. On the following page, check the list and click “Pay Now.”

* Check: Make payable to "Harvard Library." Include invoice (transaction) number (xxxxxx) on check. Send to: Imaging Services, Widener Library G-81, Harvard Yard, Cambridge, MA 02138

* Wire Transfer: Contact Imaging Services at imaging@fas.harvard.edu for Harvard University's bank information

Your request contains some oversize material that cannot be accommodated in the reference scanner and must be scanned at the photography studio. Due to this additional step, please allow [x] days to process your order, once payment has been received. Upon completion, Houghton Library will provide you with a link to access these images. The library will also incorporate these images into Harvard's online digital collections and make them available to the public at no cost.  For more information on how Harvard Library supports the use and creative reuse of digitized library material, please consult the "Harvard Library Policy on Access to Digital Reproductions of Works in the Public Domain": https://osc.hul.harvard.edu/programs/open-initiatives/hl-pd/. 

If you have questions about payment or require a copy of your invoice, contact Imaging Services by phone or email.

It is not necessary to request permission request permission to quote from or publish images of most collection material (a few exceptions are listed on our website), nor does the library charge permission or use fees. Permission may be needed from other copyright holders or executors. See our website, https://library.harvard.edu/libraries/houghton#requests for more information. The library does require researchers to cite the image as: (Call Number), Houghton Library, Harvard University.

If you have any questions about the material or need to change/update this invoice, please reply to this email and reference invoice (invoice number).


Best wishes,

Houghton Library
Harvard University
e:
t: 617.495.2440