Aeon Queues (Transaction and Photoduplication Statuses)

Transaction Statuses

Queue Name		Description
Awaiting Activity Processing		New requests for activities.
Awaiting Restrictions Processing		New requests that require additional review by staff or more information concerning proposed use from a patron.
Awaiting Restrictions Processing for Activity		New requests for activities that requires additional review by staff.
Awaiting Restrictions Review		Requests that require additional review by staff; materials have already been retrieved.
Awaiting Restrictions Review for Activity		Requests for activities that require additional review by staff; materials have already been retrieved.
Awaiting Future Request Processing		New requests where the scheduled date is more than 7 days in the future.
Awaiting HD Delivery		Requests for which materials that have already been ordered from HD.
Awaiting HD Ordering - Reviewed		Requests that have been reviewed by staff but for which materials have not been ordered yet from HD.
Awaiting HD Pickup		Requests for materials that are ready to be returned to HD.
Awaiting HD Processing		New requests for materials that are held at HD. Requests are automatically routed to this queue when they are submitted if they have HD, depository, or offsite in the Sublocation field.
Awaiting Immediate Processing		New requests submitted by/for users who are currently signed into the reading room.
Awaiting Item Reshelving		Requests for materials that should be reshelved.
Awaiting Request Processing		Default status for new requests.
Awaiting Request Processing - Reviewed		Requests that have been reviewed by staff, but not yet retrieved.
Awaiting User Review		Requests that have been kept for the user's review and not yet submitted for processing.
Being Searched		Requests for materials that could not be initially located when staff tried to retrieve them and staff might continue to search for them for several days.
Cancelled by Staff		Requests that were cancelled by a staff member.
Cancelled by User		Requests that were cancelled by the patron.
External Restrictions Review in Process		Requests that are awaiting approval from a person/group external to the library before the patron may use materials.
Immediate Problem Requests		Requests for materials that may be in use already and where the user is currently signed into the reading room. See the description for Problem Requests for more information.
Imported From Legacy System		Requests that have been imported into Aeon from other systems.
In Audiopreservation		Requests where materials are at Media Preservation Services.
In Bindery		Requests where materials are at a bindery.
In Conservation - Boxing		Requests where materials are being rehoused.
In Conservation - On-Site		Requests where materials are being treated in repository conservation labs/spaces.
In Conservation - Review		Requests where materials are being held for review for possible conservation treatment.
In Conservation - WPC		Requests where materials are being treated in the Weissman Preservation Center.
In Conservation for Activity - Activity Prep		Requests for activities where materials are being prepared for the activity.
In Imaging Services		Requests where materials are at Imaging Services.
In Imaging Services - Ready for Pickup		Requests where materials are at Imaging Services and imaging work has been completed.
In Imaging Services for Activity		Requests for activities where materials are at Imaging Services.
In Item Retrieval		Requests for which a callslip has been printed and staff are retrieving materials.
In Photoduplication In-House		Requests where materials are in local photoduplication.
In Photoduplication - Conservation
In Photoduplication - Hold Area
In Photoduplication - Metadata Creation
In Preservation - DPS		Requests where materials are at the Digital Accessions Program
In Technical Services - Acquisitions		Requests where materials are in new acquisitions processing.
In Technical Services - Books		Requests where materials are in cataloging.
In Technical Services - End Processing		Requests where materials are in end processing.
In Technical Services - Manuscripts and Other		Requests where manuscript/archival materials are being processed
In Technical Services for Activity		Requests for activities where materials are in cataloging.
In Vendor Digitization		Requests where materials are at a digitization vendor external to Harvard, e.g. NEDCC.
Item Checked Out		Requests where materials are in use by patrons/library staff.
Item Checked Out for Reference - Staff		Requests where materials are in use by library staff for patron reference activity.
Item Checked Out to Activity		Requests for activities where materials are in use for the activity.
Item On Hold		Requests where materials are on hold in the default hold location (e.g. reading room hold shelves) for a patron.
Item On Hold - Stacks		Requests where materials are on hold in a stacks hold location for a patron.
Item On Hold for Activity		Requests where materials are on hold for an activity.
Item on Hold for Activity - Sackler
Item On Hold for Conservation - WPC		Requests where materials are on hold pending transfer to the Weissman Preservation Center.
Item On Hold for Imaging Sevices for Activity		Requests where materials for activities are on hold pending transfer to Imaging Services.
Item Reshelved		Requests where materials have been reshelved. This is a transitory queue and requests routed to this queue move immediately to Request Finished.
Not on Shelf		Requests where materials could not be initially located when staff tried to retrieve them and may be missing.
Out of Library Usage		Requests where materials are checked out by patrons and taken out of the library.
Problem Requests		New requests where either the call number field is blank or the call number or HOLLIS id matches that of at least one other outstanding request. If the call number or HOLLIS id matches another request, the item may already be in use elsewhere.
Problem Requests for Activity		New requests for activities where either the call number field is blank or the call number or HOLLIS id matches that of at least one other outstanding request. If the call number or HOLLIS id matches another request, the item may already be in use elsewhere.
Remove from Hold		Requests where the patron has indicated by clicking on the Remove from Hold link in HOLLIS Special Request that she no longer needs the materials held for her.
Request Finished		Requests that have been closed out.
Request Merged		Requests that are inactive because they have been merged with other requests to create a new request.
Request Record Open		New requests that have not been processed yet appear in this queue when a staff member has the request record open.
Shelved - Conservation Candidate

Photoduplication Statuses

Queue Name		Description
1 - Order Submitted		New photoduplication orders.
2 - Order Under Review		Photoduplication orders being review by Imaging Services.
3 - Order Quote Issued		Photoduplication orders for which and invoice has been generated.
4 - Order Payment Received		Photoduplication orders for which payment has been received but order has not been put into production.
5 - Order In Production		Photoduplication orders that are currently being imaged.
6 - Order Delivered		Photoduplication orders that have been delivered. Staff can leave orders in this queue until they automatically route to finished.
6a - Post Digital Capture Services		Photoduplication orders that have been delivered, but require post-processing by Imaging Services.
7 - Order Finished		Photoduplication orders that are finished.
7a - Order Finished with Problems		Photoduplication orders that are finished but where full payment has not been received.
Awaiting Order Submittal		Photoduplication orders that have been initialized by staff and should be routed to 1 - Order Submitted; patron orders submitted via the web skip this step.
Order Cancelled by Staff		Photoduplication orders that were cancelled by a staff member.
Order Cancelled by User		Photoduplication orders that were cancelled by the patron.
Order Merged		Photoduplication orders that are inactive because they have been merged with other orders to create a new order.