System Support and Administration

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Last updated: Aug 05, 2021 by emily_kelly
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Harvard Aeon Instance

Harvard's Aeon instance is centrally managed.

Aeon Client Application

HUIT and local IT support for professional schools install and the Aeon client.

Note that VPN access through an authorized tunnel (e.g. #hul) is required. If you are connected to the Harvard VPN through a specific tunnel and cannot log in successfully to the Aeon client, submit a ticket to LTS that includes the VPN tunnel you're using and your IP address when connected.

Aeon Client / ArchivesSpace Containers Add-On

The ArchivesSpace add-on in the Aeon client requires network access to the ArchivesSpace API. Cambridge campus IP addresses should already have access.

For users having trouble connecting to the ArchivesSpace add-on:

  • Submit a ticket to LTS
    • Include the VPN tunnel (e.g. #hul, #hcl) you normally use and your IP address when connected 
    • Request access to the production ArchivesSpace API for use with the ASpace Containers add-on in Aeon

Aeon Client Accounts

LTS creates and manages Aeon client accounts for staff.

Aeon Hosted Server

Atlas Systems hosts Harvard's Aeon servers (sandbox and production).

Aeon Network Drive

HUIT maintains a network drive for files that supplement Aeon client functionality.

HOLLIS Requesting

LTS supports Aeon request links from HOLLIS

Harvard Library Aeon Listserv

https://calists.harvard.edu/mailman/listinfo/aeon-users