Harvard Depository Material
- Send email to user using the “ItemAppointment” template (edit as necessary for individual repository).
- After sending email, route request to Awaiting HD Ordering – Reviewed queue to indicate user has been contacted.
- Confirm appointment time with user (update appointment date on individual request if necessary)
- Add “Appointment Confirmed” flag to request
- Select “Reprint Callslip” to print callslip
- Route request to Awaiting HD Delivery queue
- See “Preparing a Harvard Depository Retrieval Request”
Non-Harvard Depository Material
- Send email to user using the “ItemAppointment” template (edit as necessary for individual repository).
- After sending email, route request to Awaiting Request Processing – Reviewed queue to indicate user has been contacted.
- Confirm appointment time with user (update appointment date on individual request if necessary)
- Add “Appointment Confirmed” flag to request
- Select “Reprint Callslip” to print callslip
- Route request to In Item Retrieval queue