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Notes or comments you add to a fine or fee will display in the patron's record and be visible to the patron. Therefore, be very careful to keep them neutral and informational. |
Fines & Fees at Harvard
- Standard Overdue Fines: None
- Recalled Materials: $3.00 per day, maximum of $45 per item
- Reserve Materials and Other Short-Term Loans: $3.00 per hour, maximum of $45 per item
- Replacement Fee for Lost or Long Overdue Materials:
- Standard fee is $100 replacement cost per item (though this may vary by individual library)
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- Alma patron ID
- Amount
- Item information
- Termbill statement number
Add a Fine or Fee
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- Go to Fulfillment >> Manage Patron Services
- Scan in the patron's ID number
- In the patron record, click on the ID number in the header area to go to User Details
- Click on the Fines/Fees tab
- Click Add Fine or Fee on the right side of the screen
- Select a Fee Type from the drop-down
- Enter a Fee amount
- Enter the item barcode, if applicable
- Add a Comment if needed
- Click Close to add another fine or fee, or Add and Close to complete
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- Click the row action item list icon (the ellipsis) for a fine/fee and select Dispute
- Add a Comment describing why it's being disputed
- Click Dispute, then Confirm to complete
Waive a Fine or Fee
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Note about the display of waivers: The fine waiver type does not display on the main patron screen of fines unless you click on the remaining balance (the blue hyperlinked number).
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From the User Details - Fines/Fee tab:
- Click the check box to the left of one or more fines or fees
- You can select all fines and fees by clicking the check box in the blue bar at the top of the column
- You can then de-select any unrelated fees (such as a lost card fee if you're waiving materials fines) by clicking the box next to that one item. In other words, select all to do most of the work, then de-select any that should not be waived.
- Click on Waive selected at the top right of the list
- Choose the amount to waive, as with a single item
- Choose the Waiving Reason and add a Comment if needed. The reason and the comment will be the same for all fines waived together in this batch.
- Click Waive, then click Confirm to complete
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