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Clearing Users

Individual units may have different requirements for clearing users; make sure to check local policies before clearing a user.

Users only need to be cleared when they come to a library in person. After checking a patron's ID, use the ID Type dropdown menu to indicate the type of ID checked and click on the Save icon. Then on the New User Clearance Process ribbon, click on the top half of the Clear User button.

Users only need to be cleared once at a Harvard library and are then cleared for all libraries. User records do expire annually. See the Managing User Accounts section below for more information on user expiration.

Note: Never enter patron ID numbers into Aeon.

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Signing Users In and Out of the Reading Room

A user must be cleared to be signed into a reading room. Once a user is cleared, click on the Sign User In button on the Home ribbon and select the appropriate reading room from the dropdown menu.




Managing User Accounts