...
Submit everything in a ticket to the LTS Alma Support Center. ( Depending on the nature of the disconnection, it may not be possible to collect everything – it all helps, so just do your best to get what you can.)
| Note | ||
|---|---|---|
| ||
Note: Alma is programmed to log the user out automatically after an hour of inactivity. Please only report cases where you've been disconnected from Alma while actively working in Alma or the MDE in the last 10-15 minutes. |
...