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Julie Wetherill

Julie Wetherill

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Page templates:

Child pages (Children Display)
alltrue

Labels defined in the LibraryStaffDoc wiki space:

Labels ListspaceKeyLibraryStaffDocChecklist of page components:

  1. Identify and prioritize article topics:
    1. Review existing FAQs and known issues
    2. Check LTS Support tiers
    3. Review LibA tickets
  2. Create topic categories (for label assignment)
  3. Create page templates
    1.  Templates needed
      1. KB article page
      2. KB overview page 
    2. Page components needed
      1. Heading options
      2. Instructional text
      3. Dates: page creation, last updated, creator/updater
      4. Reader feedback; "Was this helpful (Yes/No)"
      5. Related content
      6. Labels
        1. Content by label macro
      7. Table of contents: "In this section" or "On this page"
      8. Recently created or updated macro
      9. Page properties macro
        1. The Page Properties macro can collect and categorize FAQs from anywhere in a wiki space, if used consistently. Different Page Properties ID’s and labels can be used to group or categorize FAQs.
      10. Create page creation methodology

Page templates:

Child pages (Children Display)
alltrue

Panels:

Panel
titlePanel #1

Lorem ipsum dolor

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Labels defined in the LibraryStaffDoc wiki space:

Labels List
spaceKeyLibraryStaffDoc