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If you need to put a number of items into the same Work Order for the same kind of work - sending materials to Imaging Services, for instance - you can create a set and run a job to initiate the work order. This process can also be used to request items in batch from offsite storage facilities for processing.
This process cannot be used to add a note to the work order.
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If a Work Order is already in a Process Type, special handling may be needed to close any Work Orders created by this job. |
Create a Set
First, create the set of records you want to put into the work order. In order to run a job, you must create a set for it to work with.
- From Admin >> Manage Sets, click on Add Set >> Itemized
- Name the set something descriptive so you can easily find it when you're initiating the job
- Set Content type as Physical items.
- If someone other than you is going to initiate the job (such as LTS or someone else in your unit), make sure to make the set Public.
- Once you create your set, Add members (item records) to the set one by one or by uploading a file of barcodes. See the functional documentation on creating itemized sets for step-by-step instructions.
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In the event that there are multiple requests on an item, the most recent request will appear last in the queue. However, you can force the priority of a request (see Fulfillment Requests documentation).
To find all of the requests on that work order:
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