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Occasionally vendors or outside consultants will need access to Harvard's E-Resources. Due to two-factor authentication, people currently not affiliated with Harvard will need to have a unique accounts created. Referred to as HSRs (Harvard Sponsored Role), you the HL manager will need to fill out a HSR form and submit the request to LTS Support. LTS Support will request to HSR record and add to the AMA bypass file.. Once HL receives notice that their HUID is completed, contact LTS so the new user can have e-resource or other systems permissions.
As of July 15 2021, HSR requests are submitted via the HSR Portal.
- Documentation and instructions: https://harvard.service-now.com/ithelp?id=sc_cat_item&sys_id=2d0ca22f1b703450e1928402604bcbf1
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- Name
- Email address
- Date of Birth
- Organization (if the individual is associated with a vendor, firm, or other organization)
- Start Date
- End Date
You, or someone from your department, will need to sign the form as the authorizer before it is passed onto LTS Support.
Once the form is submitted to LTS Support, they will review the form and work with IAM to ensure that the person is added to the AMA bypass file and given a Harvard ID.
LTS Support will email the Harvard ID to the Harvard conact with instructions on how the HSR can claim their Harvard Key. Those instructions can then be passed onto the HSR. Once the HUID has been created,
- Tell the user how to claim their HarvardKey
- Submit a ticket to LTS Support to request permissions be added to the user's account
Claiming your Harvard Key
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