HSR Requests
Occasionally vendors or outside consultants will need access to Harvard's E-Resources. Due to two-factor authentication, people currently not affiliated with Harvard will need to have a unique accounts created. Referred to as HSRs (Harvard Sponsored Role), you will need to fill out a HSR form and submit the request to LTS Support. LTS Support will request to HSR record and add to the AMA bypass file.
As of July 15 2021, HSR requests are submitted via the HSR Portal.
- Documentation and instructions: https://harvard.service-now.com/ithelp?id=sc_cat_item&sys_id=2d0ca22f1b703450e1928402604bcbf1
For the HSR form you will need:
- Name
- Email address
- Date of Birth
- Organization (if the individual is associated with a vendor, firm, or other organization)
- Start Date
- End Date
You, or someone from your department, will need to sign the form as the authorizer before it is passed onto LTS Support.
Once the form is submitted to LTS Support, they will review the form and work with IAM to ensure that the person is added to the AMA bypass file and given a Harvard ID.
LTS Support will email the Harvard ID to the Harvard conact with instructions on how the HSR can claim their Harvard Key. Those instructions can then be passed onto the HSR.
Claiming your Harvard Key
The new HSR needs to claim their HarvardKey themselves in order to log in to Harvard systems.
A HSR can claim their HarvardKey here
Make sure the "New to Harvard" tab is selected and click "continue", then follow the step-by-step instructions to set up a login email, password, backup/recovery email, and method for DUO two-step authentication. The user will receive a confirmation email at the end confirming that they have claimed their HarvardKey.
For further help with claiming HarvardKey, contact the HUIT Help Desk.
Further Information
HUIT Identity Access Management