This page is not intended to serve as a policy, training or instruction document. It has links to workflow resources for Rush Orders that have been created since Alma went live in July 2018 in ITS at 625. Some have been finalized and others are in draft form.
Please contact the wiki page creator/contributors with any questions. Please also add to this page for any workflows not represented.
General request info
Ordering & Receiving patron requests
- Placing a patron request order
- Adding a patron physical item hold request
- Receiving a patron request order
- Copy cataloging & routing (this isn’t specific to patron request materials, but covers the basic steps):
Sending materials out “Cat Review”
(in the event the patron needs an item quickly and cataloging it would delay access, we let the patron use the item first and then catalog it after patron use)
Interested user option
(for cases when the patron only wants to be notified of when something arrives or is activated, like an e-book or e-resource – they do not need to physically borrow the item from the library)
Notification of pending requests
- Finding out about requests on In Process or In Transit materials
- Finding out about requests on materials that are Not in Place and not in a work order (may be on order, in process from before migration, or other)