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  1. Owning repository staff receives orders in Aeon and evaluates suitability of material for digitization. The material is also considered for deposit into the DRS.
  2. If digitization is possible, owning repository staff add information relevant to creation of an estimate (size, presence of foldouts, special handling needs) to Notes field, and route Aeon Site to XXXPRES. ("XXX" will be three-letter code for Aeon-using repository. e.g. "MUSPRES," or "HYLPRES")
  3. Order becomes visible to PS staff, who create invoice. If not enough information is present to create an invoice, PS will contact owning repository staff to have material delivered to G-81 for review.
  4. PS staff process payment and print out Job Ticket. If material is not already in G-81, it is requested at this time.
  5. IS production staff signs Job Ticket indicating that the material has been received, and manually routes order to “5 – Order in Production.”
  6. Production work is finished.
  7. The finished product is most often delivered by one of three different methods:
    1. Via sendthisfile.com  – IS production staff sends files via third-party file-transfer site, and routes order to “6 – Order Delivered.” From this point, the order is sorted automatically. If post-production services (DRS deposit) are listed on the invoice, order is routed to “6a – Post Digital Capture Services.” If no such services are included, it is routed to “7 – Order Finished.”
    2. Via Hollis link – IS production staff upload files to the DRS. A link is created within Hollis (sometimes this is done by IS staff, sometimes by the owning repository), and the link is sent to the patron.
    3. Via Campus Pickup – finished order is delivered to G-81, and PS staff alert patron that material is ready to be picked up
  8. Original material is transferred to G-81, the owning repository is notified, and return to owning repository is arranged. Sometimes it goes by courier, sometimes it is picked up in the office.
  9. Job Ticket is signed either by owning repository staff who have picked it up, or by PS staff who have initiated the return via some other method.
  10. Job Ticket is filed.

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