Page Comparison

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1. Type in a patron ID
   
   1. If you're in a sandbox (non-production) environment, we suggest using your own to revisit your changes later
      
2. Click on the number link to the right of “Active balance”
3. Click the Fines/Fees tab

Patron Credits 

Fines asssed in Aleph will and fines assessed in Alma and transferred to AR or Termbill will not automatically issue a credit to the patron.  In these

For AR cases, contact the Library Billing Office (library_billing@harvard.edu) to request a credit to the patrons account.   Include the Alma patron ID, amount, item information, and, if possible, AR Invoice Number or .

For Termbill cases, contact the Student Billing Office (student_billing@harvard.edu) to request a credit to the patrons account. Include the Alma patron ID, amount, item information, and Termbill statement number.

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