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Aeon System Costs - Financial responsibility for software, license, and maintenance fees

  • Financial
    • What does it cost to maintain the system, and what are the specific cost elements?
    • Who is responsible for paying internal and external system maintenance charges?
      • For shared systems, what formula is used to fairly distribute costs among organizational units?
    • What is the expected life of the system components (hardware and software)?
      • What is a gross estimate of periodic ‘replacement’ costs, and how does the organization plan to set aside funds for these periodic spikes in system support costs?