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- All scan requests will initiate in HOLLIS, with a link to ILLiad
- With a variety of ILLiad routing rules, IDS logic, and system addons in place, requests will flow through the following systems for fulfillment:
- Rapid
- OCLC
- Docline
- Requests will be tracked in ILLiad
- Fulfilled scans will be emailed in ILLiad automatically
- Emails are sent from ill@harvard.edu; responses go directly to LibAnswers for staff response; staff can reactivate and request resends from within ILLiad
SCSB request scanning workflow
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Need to confirm where emails are from (ReCAP) |
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- scans provided from ReCAP for Partner items
- All scan requests will initiate in HOLLIS, with a link to ILLiad
- After resource sharing staff have exhausted all other fulfillment networks, the request will be sent to SCSB via ILLiad.
- The request will be "finished" in ILLiad after sending through SCSB.
- ReCAP will email article to ill@harvard.edu
- Resource sharing staff will upload the article in ILLiad, which sends to the patron.
Scans from Harvard to partners
- Scan requests will arrive in LAS as EDD requests
- HD Circulation staff will print retrieval requests with citations
- After retrieval, materials are handed off to HD Resource Sharing
- HD Resource Sharing scans with EDD coversheet
- Scan is sent via Article Exchange to patron that requested scan; email is from ill@harvard.edu