SCSB Fulfillment workflows and documentation
If you encounter any issues when processing items in Alma, submit an email to HL_Access_Services@harvard.edu
Please note that these workflows are closely aligned with standard Alma Fulfillment workflows
- SCSB Activating Holds, Loaning Items, and Returns
- SCSB Claimed Returns, Lost, Missing, Damaged Items
- SCSB EDD workflows
- Reset SCSB Availability
- SCSB Request Processing and Shipping Workflow