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Transaction Queue use by Patron Services

 

For non-Aeon-using repositories ONLY. Do not alter Circulation Status for orders shared with Aeon

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-using Repositories in any way other than from "In Imaging Services" to In Imaging Services - Ready for Pickup."

The Transaction Status (also known as the Circulation Status) in Aeon records the physical location of a requested item. This important feature allows owning repositories to know where their materials are at all times. When an owning repository using Aeon sends material to Imaging Services for digitization, they will update this queue themselves to either "In Imaging Services," or "In Photoduplication." (We would prefer that they all use "In Imaging Services," as it distinguishes our unit from other, in-house photoduplication services, and as new repositories come online, we will encourage this more specific use.)

 Circulation Queue StatusImage Removed

The Transaction Status appears at the bottom left corner of every Aeon record.

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A general catch-all meaning “Working on it.” This status lets the patron know that we have received the request, and along with your initials in the “Staff Contact” field, lets other Harvard staff know who to contact if there are questions about the request.

Awaiting HD Delivery  (Patron sees: "In Item Retrieval")

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