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When processing orders from repositories that do not use Aeon, Patron Services will use the Transaction Status in the following limited, but meaningful ways.
Awaiting
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HD Delivery (Patron sees: "Offsite Request
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in Process")
A general catch-all meaning “Working on it.” This status lets the patron know that we have received the request.
Awaiting HD Delivery (Patron sees: "In Item Retrieval")
Use this for materials Change (route) to this when materials are requested from HD.
In Imaging Services (Patron sees: "
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Photoduplication Request in Process")
Use this for all materials Change (route) to this when materials arrive in our office, or in any production area.
In Imaging Services - Ready for
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Pickup (Patron sees: "Photoduplication Request in Process")
Change (route) to this queue when orders are finished and materials come back to the office.
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Request Finished (Patron sees: "Item Returned")
Change (route) to this queue when the material has left our hands. This is the ultimate last step for all orders. Those routed to "Item Reshelved" will come here automatically. All project orders should be routed here when the billing is complete.
Special use: DRS download orders will be routed here when the images have been downloaded and are ready to deliver upon payment.
Current list of Transaction Queues showing what we see and what the patron sees.
Those in RED should be used by Patron Services with non-Aeon repositories.
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Awaiting HD Ordering – Reviewed
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Awaiting Item Reshelving
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Being Searched
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In Conservation – Boxing
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In Conservation – WPC
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In Photoduplication – Conservation
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In Photoduplication – Hold Area
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In Technical Services – Manuscripts and Other
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In Transit To/From Sackler
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Remove From Hold
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Shelved – Conservation Candidate
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