Below are templates to be used when sending invoices to patrons and are categorized by type of service. These can be cut and pasted into the email and can also be modified if necessary.
Main (Studio):
Please log on to your account at https://aeon.hul.harvard.edu/, and click on "Awaiting Quotation Payment" under "View Orders" to review your invoice.
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Once your payment has posted, it will take approximately 15 business days to process your order. Upon completion, Imaging Services will send you a link to download the images. The library Please note that Harvard Library may also incorporate these images into the catalog record Harvard's online digital collections and make them available to the public at no cost. For more information on how Harvard Library supports the use and creative reuse of digitized library material, please consult the "Harvard Library Policy on Access to Digital Reproductions of Works in the Public Domain": https://osc.hul.harvard.edu/programs/open-initiatives/hl-pd/.
If you have questions about payment or require a copy of your invoice, contact Imaging Services at imaging@fas.harvard.edu.
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If you have any questions about the material or need to change/update this invoice, please reply to this email and reference invoice (invoice number).
Best wishes,
Public Services
Houghton Library
Harvard University
e:
t: 617.495.2440
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Once your payment has posted, it will take approximately 15 business days to process your order. Upon completion, Houghton Library will send you a link to download the images. The library will also incorporate these images into the catalog record Harvard's online digital collections and make them available to the public . In the event that you delete the email with the link, you may access the images there.at no cost. For more information on how Harvard Library supports the use and creative reuse of digitized library material, please consult the "Harvard Library Policy on Access to Digital Reproductions of Works in the Public Domain": https://osc.hul.harvard.edu/programs/open-initiatives/hl-pd/.
If you have questions about payment or require a copy of your invoice, contact Imaging Services at imaging@fas.harvard.edu
...
If you have any questions about the material or need to change/update this invoice, please reply to this email and reference invoice (invoice number).
Best wishes,
Public Services
Houghton Library
Harvard University
e:
t: 617.495.2440
...
Upon completion, Imaging Services will send you a link to download the images. The library Please note that Harvard Library may also incorporate these images into the catalog record Harvard's online digital collections and make them available to the public at no cost. For more information on how Harvard Library supports the use and creative reuse of digitized library material, please consult the "Harvard Library Policy on Access to Digital Reproductions of Works in the Public Domain": https://osc.hul.harvard.edu/programs/open-initiatives/hl-pd/.
If you have questions about payment or require a copy of your invoice, contact Imaging Services by phone or email.
...
If you have any questions about the material or need to change/update this invoice, please reply to this email and reference invoice (invoice number).
Best wishes,
Public Services
Houghton Library
Harvard University
e:
t: 617.495.2440
...
Your request contains some oversize material that cannot be accommodated in the reference scanner and must be scanned at the photography studio. Due to this additional step, please allow [x] days to process your order, once payment has been received. Upon completion, Houghton Library will provide you with a link to access these images; you may download or print them, whichever you prefer. The library will also incorporate these images into the catalog record Harvard's online digital collections and make them available to the public at no cost. For more information on how Harvard Library supports the use and creative reuse of digitized library material, please consult the "Harvard Library Policy on Access to Digital Reproductions of Works in the Public Domain": https://osc.hul.harvard.edu/programs/open-initiatives/hl-pd/.
If you have questions about payment or require a copy of your invoice, contact Imaging Services by phone or email.
...
If you have any questions about the material or need to change/update this invoice, please reply to this email and reference invoice (invoice number).
Best wishes,
Public Services
Houghton Library
Harvard University
e:
t: 617.495.2440PDF