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- Overdue items flip to lost after 45 days and students receive bill via Alma (see Fullfillment Notices and Letters, FulOverdueAndLostLoanLetter)
- Exports to Termbill: Minimum fine/fee age for export is 7 days; minimum threshold for export is $10.
- i.e. If the fine/fee is less than $10, or the total fines/fees on the user's account is less than $10, the fine/fee will not meet the threshold for export.
- Fine/Fee type exported: Lost item replacement fee, overdue fine, recalled overdue fine
- Job to export runs in Alma on Sunday evenings and is delivered to Termbill on Monday morning.
- When fines/fees export from Alma, they no longer appear as "active" in Alma, but appear as "closed" in Student's Fines/Fees tab
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- Overdue items flip to lost after 45 days and non-students receive bill via AlmaAlma (see Fullfillment Notices and Letters, FulOverdueAndLostLoanLetter)
- Exports to Accounts Receivable (AR): Minimum fine/fee age for for export is 30 days; minimum threshold for export is $20
- i.e. If the fine/fee is less than $20, or the total fines/fees on the user's account is less than $20, the fine/fee will not meet the threshold for export.
- Fine/Fee type exported: Lost item replacement fee, overdue fine, recalled overdue fine, Resource sharing receive fee (used to bill Resource Sharing partners)
- Job to export runs in Alma on Sunday evenings and is delivered to AR on Monday morning.
- When fines/fees export from Alma, they no longer appear as "active" in Alma, but appear as "closed" in non-Student's Fines/Fees tab
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- Go to Fulfillment >> Manage Patron Services
- Scan in the patron's ID number
- In the patron record, click on the ID number in the header area to go to User Details
- Click on the Fines/Fees tab
- Click Add Fine or Fee on the right side of the screen
- Select a Fee Type from the drop-down
- Enter a Fee amount
- Enter the item barcode, if applicable
- Add a Comment if needed
- Click Close to add another fine or fee, or Add and Close to complete
Dispute a Fine or Fee
(This section is technically correct but disputes are not done in Alma)
If a patron disputes a fine or fee, look up the patron and go to the Fines/Fees tab (steps 1-4 under "Add a Fine or Fee").
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This section is only for ACTIVE fines and fees.: Old fines and fees cannot be waived this wayin Alma, and patrons should contact Access and Borrowing (hl_accessborrowing@harvard.edu) for Harvard items, and Resource Sharing (ill@harvard.edu) for Interlibrary Loan and Borrow Direct items.
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- Click the check box to the left of one or more fines or fees
- You can select all fines and fees by clicking the check box in the blue bar at the top of the column
- You can then de-select any unrelated fees (such as a lost card fee if you're waiving materials fines) by clicking the box next to that one item. In other words, select all to do most of the work, then de-select any that should not be waived.
- Click on Waive selected at the top right of the list
- Choose the amount to waive, as with a single item
- Choose the Waiving Reason and add a Comment if needed. The reason and the comment will be the same for all fines waived together in this batch.
- Click Waive, then click Confirm to complete
Pay a Fine or Fee
(This section is technically correct but this is not done in Alma.)
Note: Patron must have an active balance greater than $0.00 in order to accept payment for library fines.
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