Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Comment: rewritten to add more general training program information

...

  • This is the follow up class to XXXX, we hope you took that prerequisite
  • This is an always changing tool....
  • If you encounter a permission issue, it's probably a configuration setting, please tell your manager....

Sample intro script from Acq classes (geared toward T/F classes; feel free to update as needed)

  • Opening Remarks

    Logistics: water – bathrooms – computers...
    A few notes about the training process:
    • We are all learning and working on Alma together.
    • This is a complex process, and many things won’t be perfect on Day 1.
    • Switching systems like this can be a challenging process, but the end results will be good/worth it.
    • No one expects you to be an expert in Alma right away.
    • Starting today, please use the LTS Alma Support form to ask questions and report issues with Alma data, workflows, or roles & permissions. Answering these questions is an important part of everyone learning more about Alma. You can find the link on the home page in Alma, in the Notifications widget; if you need to add the notifications widget, go to the Introduction to Alma wiki page link on your handout from that class.
    • We will all have the time we need to learn Alma – before and after go live – and the support you need to do your work.

Introductory script

  • Opening Remarks

    • Logistics:
      • The nearest bathrooms are...
      • The nearest water fountain/supply is...
      • Please log in to your computers using the following username and password: (Whatever it is for those computers - if possible, put it into a Word document and project it on the screen)
    • Quick recap of essential training elements:
      • This is Phase 1 of Training. We are trying to make sure people are prepared to do 80% of their job on day 1
      • We are training on the tool of Alma, not on specific workflows or local procedures
      • We will show you one verified way to do tasks – there are almost certainly several other ways to do the same thing, and possibly better ways – you can go back, practice and find out.
      • We are all learners!
        • learning something new can cause anxiety – and our brains and body learn things better when we are relaxed. Can use fidgits to help calm and focus your mind and body
      • Learning can also be exhausting.
        • If you are feeling tired at any point, feel free to stand up in your area, stand along the wall, etc.

    • Q's: ask q's when they come up; I will also pause between sections for q's & to make sure things are clear

    • Introduce ourselves, and/or
    • Turn & talk for 2 min: turn to your neighbor and share ONE thing you are hoping you'll know at the end of the class
    • Review class outline together – show resources on LTS wiki
      • Note: suggested pre-reading (we will cover together today)
      • what TtT means on doc title
      • review vocab map
      • can everyone see screen ok?

    • Regarding the computers
      • They are there for the practice time we will take.
      • Not necessary to follow along on your machine as I show things unless you want to/unless it helps you.
      • We will outline the basic steps you'll need to take to repeat what I'm showing you when practice time comes up.

    • And regarding practice time:
      • We will show some options of what you could try during this time. They are not required and there will be no test!
      • If you want to do something else, go for it!
      • T/Fs will circulate to assist and answer questions at this time.
      T/F ask: Anything someone was hoping to learn that is not on this agenda?

      • Note: modeling how you could run the class.
      • Keep parking lot on board so people feel heard and so you have the option to supply an answer LATER!
      • And coordinate with your T/F about how best to manage the class together (based on style, skills, etc).

    • Log into computers
    • Navigate to Alma
    • I will ask for help with a number of things today:
      • Anyone have suggestions about how to order the materials, what to cover, what to give for handouts and examples for students, what to include in handouts and examples for students, what examples to use, etc
      • I would love to have your ideas, and your help in carrying those ideas out

Closing Remarks

In the next day or two, you'll receive an email that includes an evaluation for this class. Please take a few moments to fill it out - your feedback will help us improve this class and will help me improve my training skills.

If you have any questions, remember to check use the LTS Alma documentation on the LTS support wiki, or contact me or Alma Training Manager Jennifer Koerber with your questions. If we can't answer your question, we can get the information from someone on the Alma team and get back to you with the answerSupport form in the Notifications wiki to submit them.

Is everyone signed up for the next class in their sequence, or would you like more information about that class? (NOT SURE ABOUT THIS ONE - JK)