Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

When processing orders with a shared SITE (MUSPRES, HOUPRES, FALPRES, etc.), the only change we should Patron Services will ever make to the transaction queue status is to change it from:

...

In Imaging Services - Ready for Pickup. 


For non-Aeon-using repositories:

...

Awaiting HD Delivery  (Patron sees: "Offsite Request in Process")

Change (route) to this status when materials are requested from HD.

In Imaging Services  (Patron sees: "Photoduplication Request in Process")

Change (route) to this status when materials arrive in our office, or in any production area.

In Imaging Services - Ready for Pickup  (Patron sees: "Photoduplication Request in Process")

Change (route) to this queue status when orders are finished and materials come back to the office.

...

Route here when original item is either returned to Widener Circulation Desk, or picked up by owning repository. (This automatically routes The system will automatically and immediately route again to “Request Finished” but the History shows this extra step.)

...

Special use: DRS download orders will be routed here when the images have been downloaded and are ready to deliver upon payment.