In some cases, the work that a patron is requesting cannot be completed on the original request. This is usually true for offsite requests and
requests that turn into microfilm duplication. In these cases, we need to clone the original request to a new request.
1. In the original request, go to the tab on the middle ribbon labeled cloning.
2. If cloning to the original requester select Clone Request to Current User.
3. If cloning to another patron or account, select Clone Request to Another User.
- A new box will open.
To find the other user put last name or unit name in the field.
Click on the correct account.
- The Clone button will highlight. Click this to complete cloning the request.
4. If this is for a copy request:
- Click Initialize Photoduplication
- Navigate to the Billing Tab
- Under Route move the order into Order Submitted
5. If this is an HD request, cancel the order portion only on the original request and put the circulation portion on hold.
6. If this is for microfilm duplication, cancel the order portion only on the original request. Return the original to the stacks.