| Question/Issue | Answer |
|---|---|
| Account Request | Requests for new staff user accounts should be sent to your Local Aeon expert. |
| System Unavailable | Please report any system outages to your Local Aeon expert. |
| Download Aeon Desktop Client Installer | Please contact your Local Aeon expert. |
| Change which items offer an Aeon Request link | /wiki/spaces/LibraryTechServices/pages/59081141, HOLLIS Classic and /wiki/spaces/LibraryTechServices/pages/59115932 are configured to direct certain "Request item" links to AEON, based on combinations of sublibrary, item status, and item process status. To request any changes or additions to this configuration, submit a Footprint. |