As SEAS migrates from on-premises Sharepoint to Sharepoint online, we have found that the drive mapping experience is different than what we are used to. Please follow these steps to map a drive to SharePoint O365.
There are two ways to map a drive to Sharepoint online. I would suggest following
Step 1: Map the site as a network drive
- Browse to the site you would like to map: https://hu.sharepoint.com/sites/seas/SITENAME ***Use Internet Explorer ONLY, otherwise you will receive a permissions error when trying to map the drive***
- At the login page, before you do anything, click on the 'keep me signed in'. Enter your email@seas.harvard.edu and hit TAB.
- You will automatically be redirected to Harvard'e O365 login page
will redirect to - Once you are logged in, click Start and My Computer.
- In the top of the box click on Map Network Drive.
- The Map Network Drive wizard will ask you what you wish to map.
- Enter \\hu.sharepoint.com@SSL\DavWWWRoot\sites\seas\YOURSITE (where YOURSITE is the name of your site), and click Finish.
- If you have any questions about this, please email help@seas.harvard.edu to open a ticket.
- An example is \\hu.sharepoint.com@SSL\DavWWWRoot\sites\seas\hr.
- Please make sure the Connect using different credentials check box is checked along with the Reconnect at Logon check box.
- A Enter Network Password box will come up. Enter your O365 logon credentials, click the Remember my credentials, and click OK.
- This will usually your email@seas.harvard.edu and your Icemail password
- This will usually your email@seas.harvard.edu and your Icemail password
- Your site will now be mapped as a network drive.
- If you have any issues, please send an email to help@seas.harvard.edu.
- If you cannot map a drive this way, you may also try the alternative way to map a drive to O365, found at here: alternative way to map a drive to Sharepoint Online
If your drive maps, you are done!
If you get the following error, please go to step 2 to add sharepoint.com as a trusted site, then go back to Step 1:
Step 2 (optional): Adding sharepoint.com as a trusted site (Use only if you get the above error)
- Start Internet Explorer.
- Depending on your version of Internet Explorer, take one of the following actions:
- Click the Tools menu, and then click Internet options.
- Click the gear icon, and then click Internet options.
- Click the Security tab, click Trusted sites, and then click Sites.
- In the Add this website to the zone box, type the URL for the SharePoint Online site, https://*.sharepoint.com, and then click Add.
- After you have added each site to the Websites list, click Close, and then click OK.
- In the Add this website to the zone box, type the URL for the SharePoint Online site, https://*.sharepoint.com, and then click Add.