Transaction Queue use by Patron Services

The Transaction Status (also known as the Circulation Status) in Aeon specifies the physical location of original material. It appears at the bottom left corner of every Aeon record. This important feature allows owning repositories to know where their materials are at all times.

For Aeon-Using Repositories:

When processing orders with a shared SITE (MUSPRES, HOUPRES, FALPRES, etc.), the only change we should ever make to the transaction queue status is to change it from:

In Imaging Services

to

In Imaging Services - Ready for Pickup.

For non-Aeon-using repositories:

When processing orders from repositories that do not use Aeon, Patron Services will use the Transaction Status in the following limited, but meaningful ways.

Awaiting Request Processing - Reviewed (Patron sees: "Request Received")

A general catch-all meaning “Working on it.” This status lets the patron know that we have received the request.

Awaiting HD Delivery (Patron sees: "In Item Retrieval")

Use this for materials requested from HD.

In Imaging Services (Patron sees: "In Copy Processing")

Use this for all materials in our office, or in any production area.

In Imaging Services - Ready for Pickup

Route here when orders are finished and materials come back to the office.

Item Reshelved (Patron sees: "Item Returned")

Route here when original item is either returned to Widener Circulation Desk, or picked up by owning repository. (This automatically routes to “Request Finished” but the History shows this extra step.)

Request Finished (Patron sees: "Item Returned")

This is the ultimate last step for all orders. Those routed to "Item Reshelved" will come here automatically.

Special use: DRS download orders will be routed here when the images have been downloaded and are ready to deliver upon payment.

Current list of Transaction Queues showing what we see and what the patron sees.

Those in RED should be used by Patron Services with non-Aeon repositories.

Status as it appears in the Aeon Client	Status as it appears to Patrons via the Web interface
Awaiting Curatorial Processing	Awaiting Request Processing
Awaiting Curatorial Review	Awaiting Request Processing
Awaiting Future Request Processing	Awaiting Request Processing
Awaiting HD Delivery	In Item Retrieval
Awaiting HD Ordering – Reviewed	Awaiting Request Processing
Awaiting HD Pickup	Awaiting Item Reshelving
Awaiting HD Processing	Awaiting Request Processing
Awaiting Immediate Processing	Awaiting Request Processing
Awaiting Item Reshelving	Item Returned
Awaiting Request Processing
Awaiting Request Processing – Reviewed	Request Received
Being Searched	In Item Retrieval
Immediate Problem Requests	Awaiting Request Processing
Imported from Legacy System	Imported from Legacy System
In Audiopreservation	Item Checked Out
In Conservation – Boxing	In Conservation
In Conservation – On-site	In Conservation
In Conservation – Review	In Conservation
In Conservation – WPC	In Conservation
In Imaging Services	In Copy Processing
In Imaging Services - Ready for Pickup	In Copy Processing
In Item Retrieval
In Photoduplication
In Photoduplication – Conservation	In Copy Processing
In Photoduplication – Hold Area	In Copy Processing
In Photoduplication – Metadata Creation	In Copy Processing
In Photoduplication – On-Site	In Copy Processing
In Technical Services – Books	In Technical Services
In Technical Services – End Processing	In Technical Services
In Technical Services – Manuscripts and Other	In Technical Services
In Technical Services – Maps	In Technical Services
In Transit To/From Sackler	In Item Retrieval
Item Checked Out
Item On Hold
Item On Hold – Study Room
Item Reshelved	Item Returned
Not On Shelf	Cancelled by Staff
Problem Requests	Awaiting Request Processing
Remove From Hold
Request Finished	Item Returned
Shelved – Conservation Candidate	Request Finished
Submitted by Staff
Submitted by User