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Updates: The platforms and methods for updates and feedback (e.g., email, wiki, Slack, team meetings).

Stakeholder

Method

Person Responsible

Reserves Processors

Reserves Processor Meetings

Slack

Monthly Release Notes from Ex Libris?

Faculty Assistants

Representative to come to Reserves Processor Meetings

Feedback Mechanism: How stakeholders can provide feedback/ask questions throughout the process.

Stakeholder	Feedback Method	Person Responsible
Reserves Processors	LTS Ticket	Kara Young (Unlicensed)
Faculty Assistants	Email Reserves LibAnswers	Caitlin Elwood

Documentation Updates

List of Affected Documents: Enumerate wiki pages and other webpages that will be updated.
- Wiki pages
  - Library Reserves
- Course Reserves Service Page
- LibGuide
Contribution Guidelines: Instructions on how team members can contribute to or suggest changes to documentation
- - https://library.harvard.edu/services-tools/course-reserves
- LibGuides
  - LibGuides for Extension School doesn't have screenshots
- SharePoint Site
  - https://hu.sharepoint.com/sites/OnlineCourseSupport--Imaging/SitePages/About.aspx
  - https://hu.sharepoint.com/sites/OnlineCourseSupport--Imaging/SitePages/1st-Steps--Section-Requests.aspx
Check with Reserves Processors to determine if their internal documentation will need to be updated.
- GUT
- HKS

Training and Support

Training Content:
- https://exlibris.libguides.com/c.php?g=1004425&p=9995210
- Webinars: https://knowledge.exlibrisgroup.com/Leganto/Training/09_Webinars/Become_an_Expert_Leganto
Training Schedule: List of all training sessions with dates, times, and links to join.
Session Recordings: Post-session, provide links to recordings and any supplementary materials.
FAQs: A dynamic FAQ section that addresses common questions and concerns about the new UI.
Support Contacts: Information on who to contact for help during the transition.