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  •  Identify an item and place a patron physical item request on it (be sure to select a pickup location that you have permissions for)
  •  Make your active circulation desk the same as the selected pickup location
  •  Activate the hold request at the selected pickup location
  •  Notify Kara that the hold has been placed and activated
  •  Kara runs the job to activate the reminder at the 7-day mark and notifies April
  •  April reports back on whether she received the expected reminder email

Steps for Implementing

  •  Julie draft email
  •  Solicit feedback from FWG
  •  Kara adds notice to Sandbox
  •  Kara share draft with Corinna; next meeting Thursday, June 23
  •  Configure reminder email to occur 7 days after item went on hold

FulOnHoldShelfReminderLetter - 10_13_2022 15_11_16 EDT (1).xml

FulOnHoldShelfReminderLetter.xsl