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FUWG Project Name: Countway Locker Configuration

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Testing Requests to Countway Lockers

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title	EmilyJulie

Widener: to Countway Circulation Desk (Lockers replace Hold Shelf)

User can submit a request

User receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready"

Hold slip "prints" when the item is received at Countway Locker

Item remains on Alma Hold shelf for 7 open-Alma days

Question: What happens if requests are "received" at Countway Locker on a Sunday (a day that Countway Locker is "closed" due to HUMS delivery schedule)?

Item is loanable according to item policy and user group

User Role	Owning Library: Item Barcode	Pick-Up Location	Desired Outcome	Result	Status	Note
Staff Faculty ( Student and Staff)	Widener: GEN: 32044113097836 32044090203985 32044020000824 RD: HW24CG 32044009398900 HX9F5Q	Countway Lockers	User can submit a request User receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready"with pickup instructions when ready" If received at Countway Circ, Alma tells us to route to Countway Lockers Hold slip "prints" when the item is received at Countway Locker Item remains on Alma Hold shelf for 7 open-Alma days Question: What happens if requests are "received" at Countway Locker on a Sunday (a day that Countway Locker is "closed" due to HUMS delivery schedule)? Item is loanable according to item policy and user group )? – Not necessary if the Locker hours are open every day, which is fine if we loan items immediately Item is loanable according to item policy and user group	Yes Yes Yes Yes Expiration date 1 year Yes		Kara: Need to make a custom change on the patron-facing "item on hold shelf" notice/letter so that they don't get sent Kara: Put Mike's and Emily's emails in for the printer HOLD Shelf is 365 days, per other libraries What are standard opening hours?? Pre-pandemic hours: M-Th: 8am-11pm F: 8am-8pm Sa: 12pm-7pm Su: 12pm-11pm Not sure yet what they will be going forward
	Countway: GEN: 32044048991707 HD: 32044118107556 FANON: Other Collections? 32044118329820 GMD: 32044118335124 HIM: 32044118331230 JCSW: 32044132056649	Countway Lockers	User can submit a request User receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready" If received at Countway Circ, Alma tells us to route to Countway Lockers Hold slip "prints" when the item is received at Countway Locker Item remains on Alma Hold shelf for 7 open-Alma days Question: What happens if requests are "received" at Countway Locker on a Sunday (a day that Countway Locker is "closed" due to HUMS delivery schedule)?? – Not necessary if the Locker hours are open every day, which is fine if we loan items immediately Item is loanable according to item policy and user group	Yes Yes Yes Yes Expiration date 1 year Yes		Kara: Need to make a custom change on the patron-facing "item on hold shelf" notice/letter so that they don't get sent Kara: Put Mike's and Emily's emails in for the printer HOLD Shelf is 365 days, per other libraries
	Gutman: 32044028434249 32044028551455 32044029034238	Countway Lockers	User can submit a request User receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready" Hold slip "prints" when the item is received at Countway Locker Item remains on Alma Hold shelf for 7 open-Alma days Question: What happens if requests are "received" at Countway Locker on a Sunday (a day that Countway Locker is "closed" due to HUMS delivery schedule)? Item is loanable according to item policy and user group	Kara: Need to make a custom change on the patron-facing "item on hold shelf" notice/letter so that they don't get sent Kara: Put Mike's and Emily's emails in for the printer HOLD Shelf is 365 days, per other libraries	Special Borrower (e.g. Alum)	Widener:	Countway Lockers	User cannot submit a request to Countway Circulation Desk (Lockers replace Hold Shelf)	Tester: If picking a random person, make their email your email so you can see what notifications are generated	Countway: GEN: HD: Other Collections?	Countway Lockers	User can submit a request User receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready" Hold slip "prints" when the item is received at Countway Locker Item remains on Alma Hold shelf for 7 open-Alma days Question: What happens if requests are "received" at Countway Locker on a Sunday (a day that Countway Locker is "closed" due to HUMS delivery schedule)? Item is loanable according to item policy and user groupwhen ready" If received at Countway Circ, Alma tells us to route to Countway Lockers Hold slip "prints" when the item is received at Countway Locker Item remains on Alma Hold shelf for 7 open-Alma days Question: What happens if requests are "received" at Countway Locker on a Sunday (a day that Countway Locker is "closed" due to HUMS delivery schedule)? – Not necessary if the Locker hours are open every day, which is fine if we loan items immediately Item is loanable according to item policy and user group	Yes Yes Yes Yes Expiration date 1 year Yes	Kara: Need to make a custom change on the patron-facing "item on hold shelf" notice/letter so that they don't get sent Kara: Put Mike's and Emily's emails in for the printer HOLD Shelf is 365 days, per other libraries
Special Borrower (e.g. Alum)	Widener: GEN: 32044011775996 RD: HX9F61	Countway Lockers	User cannot submit a request	No items available for the request due to policy.			Tester: If picking a random person, make their email your email so you can see what notifications are generated Gutman: see what notifications are generated
	Countway: GEN: 32044062586565 HD: HC2627 FANON: 32044118347194 GMD: 32044118332121 HIM: 32044118333723 JCSW: 32044132063991	Countway Lockers	User cannot submit a request to Countway Circulation Desk (Lockers replace Hold Shelf)	No items available for the request due to policy.			Tester: If picking a random person, make their email your email so you can see what notifications are generated	Visiting Researcher
	Gutman: 32044030281190	Countway Lockers	User cannot submit a request	No items available for the request	due to policy.		Tester: If picking a random person, make their email your email so you can see what notifications are generated		Countway: GEN: HD: Other Collections?	Countway Lockers
Visiting Researcher	Widener: GEN: 32044011775996 RD: HX9F61	Countway Lockers	User cannot submit a request	No items available for the request due to policy.		Tester: If picking a random person, make their email your email so you can see what notifications are generated Gutman: so you can see what notifications are generated
	Countway: GEN: 32044062586565 HD: HC2627 FANON: 32044118347194 GMD: 32044118332121 HIM: 32044118333723 JCSW: 32044132063991	Countway Lockers	User cannot submit a request	No items available for the request to Countway Circulation Desk (Lockers replace Hold Shelf)due to policy.		Tester: If picking a random person, make their email your email so you can see what notifications are generated
	Library Guest	Widener: Gutman: 32044030281190	Countway Lockers	User cannot submit a request to Countway Circulation Desk (Lockers replace Hold Shelf)request	No items available for the request due to policy.		Tester: If picking a random person, make their email your email so you can see what notifications are generated
Library Guest		CountwayWidener: GEN: 32044011775996 HD: Other Collections?RD: HX9F61	Countway Lockers	User can cannot submit a request User receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready" User does receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready" Hold slip "prints" when the item is received at Countway Locker Item remains on Alma Hold shelf for 7 open-Alma days Question: What happens if requests are "received" at Countway Locker on a Sunday (a day that Countway Locker is "closed" due to HUMS delivery schedule)?	Item is loanable according to item policy and user groupNo items available for the request due to policy.		Tester: If picking a random person, make their email your email so you can see what notifications are generated
		Countway: GEN: 32044062586565 HD: HC2627 FANON: 32044118347194 GMD: 32044118332121 HIM: 32044118333723 JCSW: 32044132063991	Countway Lockers	User cannot submit a request	No items available for the request due to policy.		Tester: If picking a random person, make their email your email so you can see what notifications are generated
	Gutman: 32044030281190	Countway Lockers	User cannot submit a request to Countway Circulation Desk (Lockers replace Hold Shelf)submit a request	No items available for the request due to policy.		Tester: If picking a random person, make their email your email so you can see what notifications are generated

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title	Mike

Gutman to Countway Circulation Desk (Lockers replace Hold Shelf)Library Guest

User Role	Owning Library: Item Barcode	Pick-Up Location	Desired Outcome	Result	Status	Note
Faculty (Student and Staff)	Widener: 32044136095544	Countway Lockers	User can submit a request User receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready" Hold slip "prints" when the item is received at Countway Locker Item remains on Alma Hold shelf for 7 open-Alma days Question: What happens if requests are "received" at Countway Locker on a Sunday (a day that Countway Locker is "closed" due to HUMS delivery schedule)? – Not necessary if the Locker hours are open every day, which is fine if we loan items immediately Item is loanable according to item policy and user group	Yes. Yes. Yes. Hold was for 15 days. Yes.		Kara: Need to make a custom change on the patron-facing "item on hold shelf" notice/letter so that they don't get sent Kara: Put Mike's and Emily's emails in for the printer HOLD Shelf is 365 days, per other libraries What are standard opening hours? Countway: GEN: HD: Other Collections?hours? Pre-pandemic hours: M-Th: 8am-11pm F: 8am-8pm Sa: 12pm-7pm Su: 12pm-11pm Not sure yet what they will be going forward
	Countway: GEN: 32044015932106 HD: 32044118237981 FANON: 32044119340081 GMD: 32044118340546 HIM: 32044118345743 JCSW: 32044119397727	Countway Lockers	User can submit a request User receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready" Hold slip "prints" when the item is received at Countway Locker Item remains on Alma Hold shelf for 7 open-Alma days Question: What happens if requests are "received" at Countway Locker on a Sunday (a day that Countway Locker is "closed" due to HUMS delivery schedule)? – Not necessary if the Locker hours are open every day, which is fine if we loan items immediately Item is loanable according to item policy and user groupand user group	Yes. Yes. Yes. Hold was for 15 days. Yes.		Kara: Need to make a custom change on the patron-facing "item on hold shelf" notice/letter so that they don't get sent Kara: Put Mike's and Emily's emails in for the printer HOLD Shelf is 365 days, per other libraries
	Gutman: 32044107821589	Countway Lockers	User can submit a request User receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready" Hold slip "prints" when the item is received at Countway Locker Item remains on Alma Hold shelf for 7 open-Alma days Question: What happens if requests are "received" at Countway Locker on a Sunday (a day that Countway Locker is "closed" due to HUMS delivery schedule)? – Not necessary if the Locker hours are open every day, which is fine if we loan items immediately Item is loanable according to item policy and user group	Yes. Yes. Yes. Hold was for 15 days. Yes.		Kara: Need to make a custom change on the patron-facing "item on hold shelf" notice/letter so that they don't get sent Kara: Put Mike's and Emily's emails in for the printer HOLD Shelf is 365 days, per other libraries
Special Borrower (e.g. Alum)	Widener: 32044136095544	Countway Lockers	User cannot submit a request to Countway Circulation Desk (Lockers replace Hold Shelf)	User cannot submit a request to anywhere		Tester: If picking a random person, make their email your email so you can see what notifications are generated
	Countway: GEN: 32044015932106 HD:Other Collections? 32044118237981 FANON: 32044119340081 GMD: 32044118340546 HIM: 32044118345743 JCSW: 32044119397727	Countway Lockers	User can cannot submit a request	User receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready" Hold slip "prints" when the item is received at Countway Locker Item remains on Alma Hold shelf for 7 open-Alma days Question: What happens if requests are "received" at Countway Locker on a Sunday (a day that Countway Locker is "closed" due to HUMS delivery schedule)? Item is loanable according to item policy and user groupcannot submit a request to anywhere		Tester: If picking a random person, make their email your email so you can see what notifications are generated
	Gutman: 32044107821589	Countway Lockers	User cannot submit a request	User cannot submit a request to anywhere		Tester: If picking a random person, make their email your email so you can see what notifications are generated
Visiting Researcher	Widener: 32044136095544	Countway Lockers	User cannot submit a request		User cannot submit a request to anywhere		Tester: If picking a random person, make their email your email so you can see what notifications are generated	Visiting Researcher	Widener:
	Countway Lockers Countway: GEN: 32044015932106 HD: 32044118237981 FANON: 32044119340081 GMD: 32044118340546 HIM: 32044118345743 JCSW: 32044119397727	Countway Lockers	User cannot submit a request	User cannot submit a request to Countway Circulation Desk (Lockers replace Hold Shelf)anywhere		Tester: If picking a random person, make their email your email so you can see what notifications are generated
	CountwayGutman: GEN: HD: Other Collections? 32044107821589	Countway Lockers	User can cannot submit a requestUser receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready" Hold slip "prints" when the item is received at Countway Locker Item remains on Alma Hold shelf for 7 open-Alma days Question: What happens if requests are "received" at Countway Locker on a Sunday (a day that Countway Locker is "closed" due to HUMS delivery schedule)? Item is loanable according to item policy and user group	User cannot submit a request to anywhere		Tester: If picking a random person, make their email your email so you can see what notifications are generated
Library Guest	Widener: 32044136095544	Countway Lockers	User cannot submit a request	User cannot submit a request to anywhere		Tester: If picking a random person, make their email your email so you can see what notifications are generated
	Gutman Countway: GEN: 32044015932106 HD: 32044118237981 FANON: 32044119340081 GMD: 32044118340546 HIM: 32044118345743 JCSW: 32044119397727	Countway Lockers	User cannot submit a request	User cannot submit a request to Countway Circulation Desk (Lockers replace Hold Shelf)anywhere		Tester: If picking a random person, make their email your email so you can see what notifications are generated	Widener
	Gutman: 32044107821589	Countway Lockers	User cannot submit a request to Countway Circulation Desk (Lockers replace Hold Shelf)	User cannot submit a request to anywhere		Tester: If picking a random person, make their email your email so you can see what notifications are generated Countway

Other:

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GEN:

HD:

Other Collections?

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Tested putting a request on the BD item (TN-5128519) for a student account and the following were all successful:

User can submit a request
User receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready"
Hold slip "prints" when the item is received at Countway Locker
Item remains on Alma Hold shelf for 7 open-Alma days
1. Question: What happens if requests are "received" at Countway Locker on a Sunday (a day that Countway Locker is "closed" due to HUMS delivery schedule)?

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Tester: If picking a random person, make their email your email so you can see what notifications are generated

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Tester: If picking a random person, make their email your email so you can see what notifications are generated

1. – Not necessary if the Locker hours are open every day, which is fine if we loan items immediately
Item is loanable according to item policy and user group

How do non-requested Items interact with the Countway Locker location?

32044062586565 – routed to Countway Medicine, as desired

Versions Compared

Old Version 9

New Version Current

Key

Testing Requests to Countway Lockers

Communication plan