Countway Locker Configuration

Owned by Julie Petzold
Last updated: Jun 09, 2021
About this page

FUWG Project Name: Countway Locker Configuration

Page content contributors:

Julie Petzold, Michael B. Mellor, Kara Young

Contents:

Brief description of project

  • Kara Young can you add Mike Mellor's (michael_mellor@hms.harvard.edu) email address to the email table?

Testing Requests to Countway Lockers

 Julie
User RoleOwning Library: Item Barcode
Pick-Up LocationDesired OutcomeResultStatusNote

Staff

Faculty

Student

Widener: 

GEN:

32044113097836

32044090203985

32044020000824


RD:

HW24CG

32044009398900

HX9F5Q


Countway Lockers
  1. User can submit a request
  2. User receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready"
    1. If received at Countway Circ, Alma tells us to route to Countway Lockers
  3. Hold slip "prints" when the item is received at Countway Locker
  4. Item remains on Alma Hold shelf for 7 open-Alma days
    1. Question: What happens if requests are "received" at Countway Locker on a Sunday (a day that Countway Locker is "closed" due to HUMS delivery schedule)? – Not necessary if the Locker hours are open every day, which is fine if we loan items immediately
  5. Item is loanable according to item policy and user group
  1. Yes
  2. Yes
    1. Yes
  3. Yes
  4. Expiration date 1 year
  5. Yes

  • Kara: Need to make a custom change on the patron-facing "item on hold shelf" notice/letter so that they don't get sent
  • Kara: Put Mike's and Emily's emails in for the printer

HOLD Shelf is 365 days, per other libraries

What are standard opening hours?

Pre-pandemic hours:

M-Th: 8am-11pm

F: 8am-8pm

Sa: 12pm-7pm

Su: 12pm-11pm

Not sure yet what they will be going forward

Countway: 

GEN: 32044048991707

HD: 32044118107556


FANON: 32044118329820

GMD: 32044118335124


HIM: 32044118331230

JCSW: 32044132056649

Countway Lockers
  1. User can submit a request
  2. User receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready"
    1. If received at Countway Circ, Alma tells us to route to Countway Lockers
  3. Hold slip "prints" when the item is received at Countway Locker
  4. Item remains on Alma Hold shelf for 7 open-Alma days
    1. Question: What happens if requests are "received" at Countway Locker on a Sunday (a day that Countway Locker is "closed" due to HUMS delivery schedule)? – Not necessary if the Locker hours are open every day, which is fine if we loan items immediately
  5. Item is loanable according to item policy and user group
  1. Yes
  2. Yes
    1. Yes
  3. Yes
  4. Expiration date 1 year
  5. Yes

  • Kara: Need to make a custom change on the patron-facing "item on hold shelf" notice/letter so that they don't get sent
  • Kara: Put Mike's and Emily's emails in for the printer

HOLD Shelf is 365 days, per other libraries

Gutman:

32044028434249

32044028551455

32044029034238

Countway Lockers
  1. User can submit a request
  2. User receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready"
    1. If received at Countway Circ, Alma tells us to route to Countway Lockers
  3. Hold slip "prints" when the item is received at Countway Locker
  4. Item remains on Alma Hold shelf for 7 open-Alma days
    1. Question: What happens if requests are "received" at Countway Locker on a Sunday (a day that Countway Locker is "closed" due to HUMS delivery schedule)? – Not necessary if the Locker hours are open every day, which is fine if we loan items immediately
  5. Item is loanable according to item policy and user group
  1. Yes
  2. Yes
    1. Yes
  3. Yes
  4. Expiration date 1 year
  5. Yes

  • Kara: Need to make a custom change on the patron-facing "item on hold shelf" notice/letter so that they don't get sent
  • Kara: Put Mike's and Emily's emails in for the printer

HOLD Shelf is 365 days, per other libraries

Special Borrower (e.g. Alum)

Widener: 

GEN: 32044011775996

RD: HX9F61

Countway LockersUser cannot submit a request

No items available for the request due to policy.


  • Tester: If picking a random person, make their email your email so you can see what notifications are generated

Countway: 

GEN: 32044062586565

HD: HC2627

FANON: 32044118347194

GMD: 32044118332121

HIM: 32044118333723

JCSW: 32044132063991

Countway LockersUser cannot submit a requestNo items available for the request due to policy.
  • Tester: If picking a random person, make their email your email so you can see what notifications are generated
Gutman: 32044030281190
Countway LockersUser cannot submit a requestNo items available for the request due to policy.
  • Tester: If picking a random person, make their email your email so you can see what notifications are generated
Visiting Researcher

Widener: 

GEN: 32044011775996

RD: HX9F61

Countway LockersUser cannot submit a requestNo items available for the request due to policy.
  • Tester: If picking a random person, make their email your email so you can see what notifications are generated

Countway: 

GEN: 32044062586565

HD: HC2627

FANON: 32044118347194

GMD: 32044118332121

HIM: 32044118333723

JCSW: 32044132063991

Countway LockersUser cannot submit a requestNo items available for the request due to policy.
  • Tester: If picking a random person, make their email your email so you can see what notifications are generated
Gutman: 32044030281190Countway LockersUser cannot submit a requestNo items available for the request due to policy.
  • Tester: If picking a random person, make their email your email so you can see what notifications are generated
Library Guest

Widener: 

GEN: 32044011775996

RD: HX9F61

Countway LockersUser cannot submit a requestNo items available for the request due to policy.
  • Tester: If picking a random person, make their email your email so you can see what notifications are generated

Countway: 

GEN: 32044062586565

HD: HC2627

FANON: 32044118347194

GMD: 32044118332121

HIM: 32044118333723

JCSW: 32044132063991

Countway LockersUser cannot submit a requestNo items available for the request due to policy.
  • Tester: If picking a random person, make their email your email so you can see what notifications are generated
Gutman: 32044030281190Countway LockersUser cannot submit a requestNo items available for the request due to policy.
  • Tester: If picking a random person, make their email your email so you can see what notifications are generated
 Mike
User RoleOwning Library: Item Barcode
Pick-Up LocationDesired OutcomeResultStatusNote
Faculty (Student and Staff)

Widener: 

32044136095544


Countway Lockers
  1. User can submit a request
  2. User receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready"
  3. Hold slip "prints" when the item is received at Countway Locker
  4. Item remains on Alma Hold shelf for 7 open-Alma days
    1. Question: What happens if requests are "received" at Countway Locker on a Sunday (a day that Countway Locker is "closed" due to HUMS delivery schedule)? – Not necessary if the Locker hours are open every day, which is fine if we loan items immediately
  5. Item is loanable according to item policy and user group
  1. Yes.
  2. Yes.
  3. Yes.
  4. Hold was for 15 days.
  5. Yes.

  • Kara: Need to make a custom change on the patron-facing "item on hold shelf" notice/letter so that they don't get sent
  • Kara: Put Mike's and Emily's emails in for the printer

HOLD Shelf is 365 days, per other libraries

What are standard opening hours?

Pre-pandemic hours:

M-Th: 8am-11pm

F: 8am-8pm

Sa: 12pm-7pm

Su: 12pm-11pm

Not sure yet what they will be going forward

Countway: 

GEN: 32044015932106

HD: 32044118237981

FANON: 32044119340081

GMD: 32044118340546

HIM: 32044118345743

JCSW: 32044119397727

Countway Lockers
  1. User can submit a request
  2. User receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready"
  3. Hold slip "prints" when the item is received at Countway Locker
  4. Item remains on Alma Hold shelf for 7 open-Alma days
    1. Question: What happens if requests are "received" at Countway Locker on a Sunday (a day that Countway Locker is "closed" due to HUMS delivery schedule)? – Not necessary if the Locker hours are open every day, which is fine if we loan items immediately
  5. Item is loanable according to item policy and user group
  1. Yes.
  2. Yes.
  3. Yes.
  4. Hold was for 15 days.
  5. Yes.

  • Kara: Need to make a custom change on the patron-facing "item on hold shelf" notice/letter so that they don't get sent
  • Kara: Put Mike's and Emily's emails in for the printer

HOLD Shelf is 365 days, per other libraries

Gutman:

32044107821589

Countway Lockers
  1. User can submit a request
  2. User receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready"
  3. Hold slip "prints" when the item is received at Countway Locker
  4. Item remains on Alma Hold shelf for 7 open-Alma days
    1. Question: What happens if requests are "received" at Countway Locker on a Sunday (a day that Countway Locker is "closed" due to HUMS delivery schedule)? – Not necessary if the Locker hours are open every day, which is fine if we loan items immediately
  5. Item is loanable according to item policy and user group
  1. Yes.
  2. Yes.
  3. Yes.
  4. Hold was for 15 days.
  5. Yes.

  • Kara: Need to make a custom change on the patron-facing "item on hold shelf" notice/letter so that they don't get sent
  • Kara: Put Mike's and Emily's emails in for the printer

HOLD Shelf is 365 days, per other libraries

Special Borrower (e.g. Alum)

Widener: 

32044136095544

Countway LockersUser cannot submit a requestUser cannot submit a request to anywhere
  • Tester: If picking a random person, make their email your email so you can see what notifications are generated

Countway: 

GEN: 32044015932106

HD: 32044118237981

FANON: 32044119340081

GMD: 32044118340546

HIM: 32044118345743

JCSW: 32044119397727

Countway LockersUser cannot submit a requestUser cannot submit a request to anywhere
  • Tester: If picking a random person, make their email your email so you can see what notifications are generated

Gutman:

32044107821589

Countway LockersUser cannot submit a requestUser cannot submit a request to anywhere
  • Tester: If picking a random person, make their email your email so you can see what notifications are generated
Visiting Researcher

Widener: 

32044136095544

Countway LockersUser cannot submit a requestUser cannot submit a request to anywhere
  • Tester: If picking a random person, make their email your email so you can see what notifications are generated

Countway: 

GEN: 32044015932106

HD: 32044118237981

FANON: 32044119340081

GMD: 32044118340546

HIM: 32044118345743

JCSW: 32044119397727

Countway LockersUser cannot submit a requestUser cannot submit a request to anywhere
  • Tester: If picking a random person, make their email your email so you can see what notifications are generated

Gutman:

32044107821589

Countway LockersUser cannot submit a requestUser cannot submit a request to anywhere
  • Tester: If picking a random person, make their email your email so you can see what notifications are generated
Library Guest

Widener: 

32044136095544

Countway LockersUser cannot submit a requestUser cannot submit a request to anywhere
  • Tester: If picking a random person, make their email your email so you can see what notifications are generated

Countway: 

GEN: 32044015932106

HD: 32044118237981

FANON: 32044119340081

GMD: 32044118340546

HIM: 32044118345743

JCSW: 32044119397727

Countway LockersUser cannot submit a requestUser cannot submit a request to anywhere
  • Tester: If picking a random person, make their email your email so you can see what notifications are generated

Gutman:

32044107821589

Countway LockersUser cannot submit a requestUser cannot submit a request to anywhere
  • Tester: If picking a random person, make their email your email so you can see what notifications are generated

Other:

Tested putting a request on the BD item (TN-5128519) for a student account and the following were all successful:

  1. User can submit a request
  2. User receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready"
  3. Hold slip "prints" when the item is received at Countway Locker
  4. Item remains on Alma Hold shelf for 7 open-Alma days
    1. Question: What happens if requests are "received" at Countway Locker on a Sunday (a day that Countway Locker is "closed" due to HUMS delivery schedule)? – Not necessary if the Locker hours are open every day, which is fine if we loan items immediately
  5. Item is loanable according to item policy and user group

How do non-requested Items interact with the Countway Locker location?

  • 32044062586565 – routed to Countway Medicine, as desired


Communication plan