Countway Locker Configuration

About this page

FUWG Project Name: Countway Locker Configuration

Page content contributors:

Julie Petzold, Michael B. Mellor, Kara Young

Contents:

Brief description of project

To support the Countway Lockers, we need a new circ desk and hold shelf at the Countway Library
Workflow for Countway Lockers: See /wiki/spaces/AccessServices/pages/57448987 for most up to date information.

Kara Young can you add Mike Mellor's (michael_mellor@hms.harvard.edu) email address to the email table?

Testing Requests to Countway Lockers

Julie

User Role	Owning Library: Item Barcode	Pick-Up Location	Desired Outcome	Note
Faculty (Student and Staff)	Widener:	Countway Lockers	User can submit a request User receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready" Hold slip "prints" when the item is received at Countway Locker Item remains on Alma Hold shelf for 7 open-Alma days Question: What happens if requests are "received" at Countway Locker on a Sunday (a day that Countway Locker is "closed" due to HUMS delivery schedule)? Item is loanable according to item policy and user group	Kara: Need to make a custom change on the patron-facing "item on hold shelf" notice/letter so that they don't get sent Kara: Put Mike's and Emily's emails in for the printer HOLD Shelf is 365 days, per other libraries What are standard opening hours? Pre-pandemic hours: M-Th: 8am-11pm F: 8am-8pm Sa: 12pm-7pm Su: 12pm-11pm Not sure yet what they will be going forward
	Countway: GEN: HD: FANON: GMD: HIM: JCSW:	Countway Lockers	User can submit a request User receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready" Hold slip "prints" when the item is received at Countway Locker Item remains on Alma Hold shelf for 7 open-Alma days Question: What happens if requests are "received" at Countway Locker on a Sunday (a day that Countway Locker is "closed" due to HUMS delivery schedule)? Item is loanable according to item policy and user group	Kara: Need to make a custom change on the patron-facing "item on hold shelf" notice/letter so that they don't get sent Kara: Put Mike's and Emily's emails in for the printer HOLD Shelf is 365 days, per other libraries
	Gutman:	Countway Lockers	User can submit a request User receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready" Hold slip "prints" when the item is received at Countway Locker Item remains on Alma Hold shelf for 7 open-Alma days Question: What happens if requests are "received" at Countway Locker on a Sunday (a day that Countway Locker is "closed" due to HUMS delivery schedule)? Item is loanable according to item policy and user group	Kara: Need to make a custom change on the patron-facing "item on hold shelf" notice/letter so that they don't get sent Kara: Put Mike's and Emily's emails in for the printer HOLD Shelf is 365 days, per other libraries
Special Borrower (e.g. Alum)	Widener:	Countway Lockers	User cannot submit a request to Countway Circulation Desk (Lockers replace Hold Shelf)	Tester: If picking a random person, make their email your email so you can see what notifications are generated
	Countway: GEN: HD: FANON: GMD: HIM: JCSW:	Countway Lockers	User can submit a request User receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready" Hold slip "prints" when the item is received at Countway Locker Item remains on Alma Hold shelf for 7 open-Alma days Question: What happens if requests are "received" at Countway Locker on a Sunday (a day that Countway Locker is "closed" due to HUMS delivery schedule)? Item is loanable according to item policy and user group	Tester: If picking a random person, make their email your email so you can see what notifications are generated
	Gutman:	Countway Lockers	User cannot submit a request to Countway Circulation Desk (Lockers replace Hold Shelf)	Tester: If picking a random person, make their email your email so you can see what notifications are generated
Visiting Researcher	Widener:	Countway Lockers	User cannot submit a request to Countway Circulation Desk (Lockers replace Hold Shelf)	Tester: If picking a random person, make their email your email so you can see what notifications are generated
	Countway: GEN: HD: FANON: GMD: HIM: JCSW:	Countway Lockers	User can submit a request User receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready" Hold slip "prints" when the item is received at Countway Locker Item remains on Alma Hold shelf for 7 open-Alma days Question: What happens if requests are "received" at Countway Locker on a Sunday (a day that Countway Locker is "closed" due to HUMS delivery schedule)? Item is loanable according to item policy and user group	Tester: If picking a random person, make their email your email so you can see what notifications are generated
	Gutman:	Countway Lockers	User cannot submit a request to Countway Circulation Desk (Lockers replace Hold Shelf)	Tester: If picking a random person, make their email your email so you can see what notifications are generated
Library Guest	Widener:	Countway Lockers	User cannot submit a request to Countway Circulation Desk (Lockers replace Hold Shelf)	Tester: If picking a random person, make their email your email so you can see what notifications are generated
	Countway: GEN: HD: FANON: GMD: HIM: JCSW:	Countway Lockers	User can submit a request User receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready" User does receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready" Hold slip "prints" when the item is received at Countway Locker Item remains on Alma Hold shelf for 7 open-Alma days Question: What happens if requests are "received" at Countway Locker on a Sunday (a day that Countway Locker is "closed" due to HUMS delivery schedule)? Item is loanable according to item policy and user group	Tester: If picking a random person, make their email your email so you can see what notifications are generated
	Gutman:	Countway Lockers	User cannot submit a request to Countway Circulation Desk (Lockers replace Hold Shelf)	Tester: If picking a random person, make their email your email so you can see what notifications are generated

Mike

User Role	Owning Library: Item Barcode	Pick-Up Location	Desired Outcome	Result	Note
Faculty (Student and Staff)	Widener: 32044136095544	Countway Lockers	User can submit a request User receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready" Hold slip "prints" when the item is received at Countway Locker Item remains on Alma Hold shelf for 7 open-Alma days Question: What happens if requests are "received" at Countway Locker on a Sunday (a day that Countway Locker is "closed" due to HUMS delivery schedule)? Item is loanable according to item policy and user group	Yes. Yes. Yes. Hold was for 15 days. Yes.	Kara: Need to make a custom change on the patron-facing "item on hold shelf" notice/letter so that they don't get sent Kara: Put Mike's and Emily's emails in for the printer HOLD Shelf is 365 days, per other libraries What are standard opening hours? Pre-pandemic hours: M-Th: 8am-11pm F: 8am-8pm Sa: 12pm-7pm Su: 12pm-11pm Not sure yet what they will be going forward
	Countway: GEN: 32044015932106 HD: 32044118237981 FANON: 32044119340081 GMD: 32044118340546 HIM: 32044118345743 JCSW: 32044119397727	Countway Lockers	User can submit a request User receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready" Hold slip "prints" when the item is received at Countway Locker Item remains on Alma Hold shelf for 7 open-Alma days Question: What happens if requests are "received" at Countway Locker on a Sunday (a day that Countway Locker is "closed" due to HUMS delivery schedule)? Item is loanable according to item policy and user group	Yes. Yes. Yes. Hold was for 15 days. Yes.	Kara: Need to make a custom change on the patron-facing "item on hold shelf" notice/letter so that they don't get sent Kara: Put Mike's and Emily's emails in for the printer HOLD Shelf is 365 days, per other libraries
	Gutman: 32044107821589	Countway Lockers	User can submit a request User receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready" Hold slip "prints" when the item is received at Countway Locker Item remains on Alma Hold shelf for 7 open-Alma days Question: What happens if requests are "received" at Countway Locker on a Sunday (a day that Countway Locker is "closed" due to HUMS delivery schedule)? Item is loanable according to item policy and user group	Yes. Yes. Yes. Hold was for 15 days. Yes.	Kara: Need to make a custom change on the patron-facing "item on hold shelf" notice/letter so that they don't get sent Kara: Put Mike's and Emily's emails in for the printer HOLD Shelf is 365 days, per other libraries
Special Borrower (e.g. Alum)	Widener: 32044136095544	Countway Lockers	User cannot submit a request to Countway Circulation Desk (Lockers replace Hold Shelf)	User cannot submit a request to anywhere	Tester: If picking a random person, make their email your email so you can see what notifications are generated
	Countway: GEN: 32044015932106 HD: 32044118237981 FANON: 32044119340081 GMD: 32044118340546 HIM: 32044118345743 JCSW: 32044119397727	Countway Lockers	User can submit a request User receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready" Hold slip "prints" when the item is received at Countway Locker Item remains on Alma Hold shelf for 7 open-Alma days Question: What happens if requests are "received" at Countway Locker on a Sunday (a day that Countway Locker is "closed" due to HUMS delivery schedule)? Item is loanable according to item policy and user group	User cannot submit a request to anywhere	Tester: If picking a random person, make their email your email so you can see what notifications are generated
	Gutman: 32044107821589	Countway Lockers	User cannot submit a request to Countway Circulation Desk (Lockers replace Hold Shelf)	User cannot submit a request to anywhere	Tester: If picking a random person, make their email your email so you can see what notifications are generated
Visiting Researcher	Widener: 32044136095544	Countway Lockers	User cannot submit a request to Countway Circulation Desk (Lockers replace Hold Shelf)	User cannot submit a request to anywhere	Tester: If picking a random person, make their email your email so you can see what notifications are generated
	Countway: GEN: 32044015932106 HD: 32044118237981 FANON: 32044119340081 GMD: 32044118340546 HIM: 32044118345743 JCSW: 32044119397727	Countway Lockers	User can submit a request User receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready" Hold slip "prints" when the item is received at Countway Locker Item remains on Alma Hold shelf for 7 open-Alma days Question: What happens if requests are "received" at Countway Locker on a Sunday (a day that Countway Locker is "closed" due to HUMS delivery schedule)? Item is loanable according to item policy and user group	User cannot submit a request to anywhere	Tester: If picking a random person, make their email your email so you can see what notifications are generated
	Gutman: 32044107821589	Countway Lockers	User cannot submit a request to Countway Circulation Desk (Lockers replace Hold Shelf)	User cannot submit a request to anywhere	Tester: If picking a random person, make their email your email so you can see what notifications are generated
Library Guest	Widener: 32044136095544	Countway Lockers	User cannot submit a request to Countway Circulation Desk (Lockers replace Hold Shelf)	User cannot submit a request to anywhere	Tester: If picking a random person, make their email your email so you can see what notifications are generated
	Countway: GEN: 32044015932106 HD: 32044118237981 FANON: 32044119340081 GMD: 32044118340546 HIM: 32044118345743 JCSW: 32044119397727	Countway Lockers	User can submit a request User receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready" Hold slip "prints" when the item is received at Countway Locker Item remains on Alma Hold shelf for 7 open-Alma days Question: What happens if requests are "received" at Countway Locker on a Sunday (a day that Countway Locker is "closed" due to HUMS delivery schedule)? Item is loanable according to item policy and user group	User cannot submit a request to anywhere	Tester: If picking a random person, make their email your email so you can see what notifications are generated
	Gutman: 32044107821589	Countway Lockers	User cannot submit a request to Countway Circulation Desk (Lockers replace Hold Shelf)	User cannot submit a request to anywhere	Tester: If picking a random person, make their email your email so you can see what notifications are generated

Brief description of project

Testing Requests to Countway Lockers

How do non-requested Items interact with the Countway Locker location?

Communication plan