Fixing Items with a Status "Not Available"
- Susan C. Pyzynski
- Lewis Day
There are a few reasons items could have a status of "Not Available." Some came about through the migration to Alma from Aleph if there was a Item Processing status in Aleph of "In cataloging". Others are from Alma, when during the invoice payment process the item is received, Alma automatically assigns it a status of "In transit", and the item displays as "not Available'. This has the consequence of suppressing the Aeon request in Hollis and indicating to a researcher the item is not available for use.
To fix the problem of an item not showing up as Available.
- Change the Alma Location in the upper right-hand corner of your Alma Desktop to either “Houghton Circulation” or “Theatre Circulation,” depending on the source of the item in hand.
- Open the item record in Alma. Highlight and copy the system-provided barcode (usually beginning with alma but may be a long-form barcode for manuscript cases).
- From the persistent tool bar on top of the page, go to Fulfillment – Scan In Items
- Paste the barcode into “Scan item barcode” box. Register in-house use box should be deselected. Click “OK”
* note that this process will not work if the holdings record already has “HD” in the 852 field; in these cases, change to GEN to remove In Transit status, then edit holdings record again to enter HD or other final location code.
