March 2022
High level updates from the past 3 months
In the fulfillment realm, we have spent several months planning for the final parts of re-opening: resuming student and staff billing for lost/overdue items. We reactivated lost loan billing and will soon resume running exports to Termbill/AR. The primary focus of the working group has been on transitioning group membership. This involved developing plans to close out and complete existing projects (pseudo-patron cleanup, item policy 63, etc.) and preparing for FWG's new members (revisiting the charge, setting expectations, preparing for enhancement review, etc).
Initiatives or projects for the next 3 months
Review and, when appropriate, test Alma enhancements for Fulfillment and Leganto that were released from January 2020 to present. Fulfillment enhancements will be reviewed by FWG directly, Leganto enhancements will be reviewed with an ad hoc group of reserves experts led by FWG members.
Any requests for guidance/support from the EOC
n/a
Concerns/questions that you would like to raise
n/a
January 2022
High level updates from the past 3 months
We have continued to work towards re-opening in-person services to pre-pandemic levels Timeline for restarting Fulfillment Services.
Initiatives or projects for the next 3 months
Our original plan for January was to focus on overdue fines, patron notices, lost and claimed returned jobs, billing feeds, and requests on items in various process states–all outlined in the Timeline for restarting Fulfillment Services project. We also planned on changing the SEC Locker configuration so that it follows the Countway model.
Any requests for guidance/support from the EOC
n/a
Concerns/questions that you would like to raise
I would like to revisit the group membership and charge for FWG this summer. For the group membership: do we have the right people on the group? Should we have term limits? For the charge: Is it too expansive? Do we need a group for maintenance/projects and another for enhancement review and documentation? Or do we need a group that focuses on both but split between Fulfillment and Leganto?
September 2021
High level updates from the past 3 months
Most of our work in the past few months has focused on planning for re-opening in-person services (Timeline for restarting Fulfillment Services). However, we also made progress on Customers that haven't gone to AR (or Student Billing) cleaned-up and Care and maintenance of hold requests. We also launched the Countway locker configuration.
Initiatives or projects for the next 3 months
We anticipate we will continue work on Timeline for restarting Fulfillment Services, as well as various clean-up projects that were postponed until staff returned to the stacks. The SEC locker configuration will also launch soon. Finally, we have many Alma Enhancements to Consider that need review and group discussion.
Any requests for guidance/support from the EOC
n/a
Concerns/questions that you would like to raise
n/a